Blackboard Central Service Updates

2012 R1 deployment delay notification

Sun, 29 Jan 2012 18:49:02 GMT

We are experiencing delay for the SafeAssign maintenance upgrade. The service will be available on Jan 29, 2011 at 5:00 PM US Eastern (GMT-5).

During this outage, SafeAssign will be unavailable. End-users should not submit papers through SafeAssign during the planned downtime.

Please make end-users aware of these limitations. Use of SafeAssign can continue as normal after the planned downtime are complete.

Please contact Blackboard Learn Client Support if you have any questions.

Send RSS feed: Start of SafeAssign Service Maintenance

Sun, 29 Jan 2012 12:56:26 GMT

SafeAssign Services are currently unavailable due to scheduled maintenance. The affected services will be restored by January 29, 2012 at 2 PM EST (GMT-5) or earlier. Blackboard regrets any inconvenience this may cause and appreciates your understanding of the need to perform this system maintenance.

Planned Safeassign Service Maintenance--UPDATE

Thu, 26 Jan 2012 13:44:39 GMT

The SafeAssign service will be unavailable on Sunday January 29, 2012 from 8:00 AM US Eastern (GMT-5) until Sunday January 29, 2012 at 2:00 PM US Eastern (GMT-5). Note that this is a longer window than previously communicated. SafeAssign is being taken offline for a maintenance upgrade. Upon completion of this upgrade, the RSS feed will be updated to indicate SafeAssign is back online and available.

During this outage SafeAssign will be unavailable. End-users will not be able to submit papers through SafeAssign during the planned downtime and will receive an error message if they attempt to do so. SafeAssign Originality Reports will not be available to Instructors or Students during the planned downtime, nor will Instructors be able to access SafeAssign Direct Submit. Please make end-users aware of these limitations. Use of SafeAssign can continue as normal after the planned downtime are complete.

We are preparing a Support Bulletin that will address these items in more detail. Please contact Blackboard Learn Client Support if you have any questions.

Planned Safeassign Service Maintenance

Thu, 19 Jan 2012 20:31:32 GMT

The SafeAssign service will be unavailable on Sunday January 29, 2012 from 8:00 AM US
Eastern (GMT-5) until Sunday January 29, 2012 at 11:00 AM US Eastern (GMT-5).
SafeAssign is being taken offline for a maintenance upgrade. Upon completion
of this upgrade, the RSS feed will be updated to indicate SafeAssign is back online and
available.

During this outage SafeAssign will be unavailable. End-users will not be able to submit
papers through SafeAssign during the planned downtime and will receive an error message
if they attempt to do so. SafeAssign Originality Reports will not be available to
Instructors or Students during the planned downtime, nor will Instructors be able to access
SafeAssign DirectSubmit. Please make end-users aware of these limitations. Use of SafeAssign can continue as normal after the planned downtime are complete.

We are preparing a Support Bulletin that will address these items in more detail. Please
contact Blackboard Learn Client Support if you have any questions.

Scholar End-Of-Life

Fri, 13 Jan 2012 17:31:47 GMT

The Scholar central service at <a href="http://www.scholar.com">http://www.scholar.com</a> has been retired. This service is no longer available. If you have any questions, please contact
your Client Support representative.

Scholar End-Of-Life

Thu, 12 Jan 2012 17:18:27 GMT

The Scholar central service at http://www.scholar.com will be shut down on January 13,
2012.

The Scholar Building Block will no longer be bundled with the Blackboard Learn platform as
of Blackboard Learn, Release 9.1 Service Pack 8, which is currently scheduled for release
later this year.

For clients on Blackboard Learn, Release 9.x, Vista Edition, CE Edition or Blackboard
Learning System, Release 8.x:
You should communicate to faculty that have added Scholar Streams as content items to
their courses that those Streams will no longer function after Friday, January 13th, 2012
when Scholar reaches its end-of-life. Those content items should be removed from their
courses.

If you will not be immediately upgrading to Release 9.1 Service Pack 8 after its release,
you should disable and/or remove the Scholar Building Block or PowerLink before Friday,
January 13th, 2012.

If you have additional questions, please contact your Client Support representative.

Scholar Service Restored

Tue, 10 Jan 2012 00:04:16 GMT

Engineers have resolved the issue and have restored the Scholar Service. Blackboard regrets any inconvenience this may have caused.

Scholar Service Interruption Bulletin

Tue, 10 Jan 2012 00:01:11 GMT

Scholar Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

Notification of upcoming SafeAssign maintenance

Wed, 04 Jan 2012 18:19:06 GMT

On Friday Jan. 6th, 2012 between the hours of 02:00 am to 04:00 am US Eastern, the Managed
Hosting Datacenter Infrastructure Team will be performing preventative maintenance on the
Blackboard Beyond Production Environment for Safeassign. During this 2 hour period, the
Blackboard Safeassign client applications will be unavailable.

For questions, please contact Managed Hosting Support at 1.888.788.5264 (US/Canada
toll-free), or +1.202.715.6019, or your local toll-free number found at
http://www.blackboard.com/support/phonenumbers.aspx or submit a ticket through
https://behind.blackboard.com.

Sincerely,
Blackboard Managed Hosting

Time Extension for ongoing SafeAssign maintenance

Tue, 27 Dec 2011 19:36:13 GMT

We are experiencing delay for the SafeAssign maintenance upgrade. The service will be available on Dec 27, 2011 at 5:00 PM US Eastern (GMT-5).
During this outage SafeAssign will be unavailable. End-users will not be able to submit papers through SafeAssign during the planned downtime and will receive an error message if they attempt to do so. SafeAssign Originality Reports will not be available to Instructors or Students during the planned downtime, nor will Instructors be able to access SafeAssign DirectSubmit.
Please make end-users aware of these limitations. Use of SafeAssign can continue as normal after the planned downtime are complete.
Please contact Blackboard Learn Client Support if you have any questions.

Start of SafeAssign Service Maintenance

Tue, 27 Dec 2011 14:00:42 GMT

SafeAssign Services are currently unavailable due to scheduled maintenance. The affected
services will be restored by December 27, 2011 at 3 PM EST (GMT-5) or earlier. Blackboard
regrets any inconvenience this may cause and appreciates your understanding of the need
to perform this system maintenance.

SafeAssign Services Normalized

Thu, 22 Dec 2011 08:39:02 GMT

SafeAssign Services high load situation has been resolved and paper processing is back to normal processing times. Blackboard regrets any inconvenience this may have caused.

Reminder Notification of upcoming SafeAssign maintenance

Tue, 20 Dec 2011 14:09:52 GMT

The SafeAssign service will be unavailable on Tuesday December 27, 2011 from 9:00 AM US
Eastern (GMT -5) until Tuesday December 27, 2011 at 3:00 PM US Eastern (GMT-5).
SafeAssign is being taken offline for a maintenance upgrade.

During this outage SafeAssign will be unavailable. End-users will not be able to submit
papers through SafeAssign during the planned downtime and will receive an error message
if they attempt to do so. SafeAssign Originality Reports will not be available to
Instructors or Students during the planned downtime, nor will Instructors be able to
access SafeAssign DirectSubmit.
Please make end-users aware of these limitations. Use of SafeAssign can continue as normal
after the planned downtime are complete.

Please contact Blackboard Learn Client Support if you have any questions.

SafeAssign Service High Load Alert

Sun, 11 Dec 2011 22:30:51 GMT

SafeAssign Services are temporarily experiencing delays due to high usage. This might result in longer paper processing times. Blackboard regrets any inconvenience this may cause. Please do not resubmit any papers as all papers will be processed.

SafeAssign Service High Load Alert

Sat, 10 Dec 2011 22:30:05 GMT

Scheduled Maintenance Bulletin for Sync Central Services completed

Sat, 10 Dec 2011 06:05:32 GMT

On Saturday Dec 10th 2011, between the hours of 12:01 am to 12:30 am US Eastern, the Blackboard Managed Hosting Datacenter Infrastructure Team will be performing essential preventive maintenance on the Sync Services Production Environment. During this brief period, the Blackboard Sync client applications will be unavailable. Thank you for your understanding.

Scheduled Maintenance Bulletin for Sync Central Services

Sat, 10 Dec 2011 05:04:43 GMT

SafeAssign Service High Load Alert

Fri, 09 Dec 2011 22:23:33 GMT

Notification of upcoming SafeAssign maintenance

Fri, 09 Dec 2011 14:02:30 GMT

The SafeAssign service will be unavailable on Tuesday December 27, 2011 from 9:00 AM US Eastern (GMT -5) until Tuesday December 27, 2011 at 3:00 PM US Eastern (GMT-5).
SafeAssign is being taken offline for a maintenance upgrade. Upon completion
of this upgrade, the RSS feed will be updated to indicate SafeAssign is back online and
available.

During this outage SafeAssign will be unavailable. End-users will not be able to submit
papers through SafeAssign during the planned downtime and will receive an error message
if they attempt to do so. SafeAssign Originality Reports will not be available to
Instructors or Students during the planned downtime, nor will Instructors be able to access
SafeAssign DirectSubmit. Please make end-users aware of these limitations. Use of SafeAssign can continue as normal after the planned downtime are complete.

We are preparing a Support Bulletin that will address these items in more detail. Please
contact Blackboard Learn Client Support if you have any questions.

Scheduled Maintenance Bulletin Reminder for Sync Central Services

Fri, 09 Dec 2011 13:15:12 GMT

On Saturday Dec 10th 2011, between the hours of 12:01 am to 12:30 am US Eastern, the
Blackboard Managed Hosting Datacenter Infrastructure Team will be performing essential
preventive maintenance on the Sync Services Production Environment. During this brief
period, the Blackboard Sync client applications will be unavailable. Thank you for your
understanding.

SafeAssign Service Interruption Bulletin

Wed, 07 Dec 2011 21:30:12 GMT

On Friday Dec. 9th, 2011 between the hours of 02:00 am to 04:00 am US Eastern, the Managed Hosting Datacenter Infrastructure Team will be performing preventative maintenance on the Blackboard Beyond Production Environment for Safeassign. During this 2 hour period, the Blackboard Safeassign client applications will be unavailable.

For questions, please contact Managed Hosting Support at 1.888.788.5264 (US/Canada toll-free), or +1.202.715.6019, or your local toll-free number found at http://www.blackboard.com/support/phonenumbers.aspx or submit a ticket through
https://behind.blackboard.com.

Sincerely,
Blackboard Managed Hosting

Scheduled Maintenance Bulletin for Sync Central Services

Fri, 02 Dec 2011 17:01:28 GMT

On Saturday Dec 10th 2011, between the hours of 12:01 am to 12:30 am US Eastern, the
Blackboard Managed Hosting Datacenter Infrastructure Team will be performing essential
preventive maintenance on the Sync Services Production Environment. During this brief period, the Blackboard Sync client applications will be unavailable. Thank you for your understanding.

SafeAssign Service High Load Alert

Mon, 28 Nov 2011 21:18:03 GMT

SafeAssign Services are temporarily experiencing delays due to high usage. This might result in longer paper processing times. Blackboard regrets any inconvenience this may cause.

SafeAssign Services Normalized

Fri, 25 Nov 2011 02:19:22 GMT

SafeAssign Services high load situation has been resolved and paper processing is back to normal processing times. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service High Load Alert

Mon, 14 Nov 2011 19:21:58 GMT

SafeAssign Services are temporarily experiencing delays due to high usage. This might result in longer paper processing times. Blackboard regrets any inconvenience this may cause.

SafeAssign Service High Load Alert

Mon, 14 Nov 2011 12:11:09 GMT

SafeAssign Services continue to experience delays and longer processing times due to high loads. Engineers are working to resolve the issue. Blackboard regrets any inconvenience this may cause

SafeAssign Service High Load Alert

Mon, 14 Nov 2011 05:03:46 GMT

SafeAssign Services are temporarily experiencing delays due to high usage. This might result in longer paper processing times. Blackboard regrets any inconvenience this may cause.

SafeAssign Services Normalized

Fri, 11 Nov 2011 10:38:44 GMT

SafeAssign Services high load situation has been resolved and paper processing is back to normal processing times. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service High Load Alert

Thu, 10 Nov 2011 21:06:32 GMT

SafeAssign Services are temporarily experiencing delays due to high usage. This might result in longer paper processing times. Blackboard regrets any inconvenience this may cause.

SafeAssign Services Normalized

Thu, 10 Nov 2011 11:22:52 GMT

SafeAssign Services high load situation has been resolved and paper processing is back to normal processing times. Blackboard regrets any inconvenience this may have caused..

High Loads Detected - SafeAssign RSS Feed Needed

Wed, 09 Nov 2011 18:23:31 GMT

SafeAssign Services are temporarily experiencing delays due to high usage. This might result in longer paper processing times. Blackboard regrets any inconvenience this may cause.

SafeAssign Services Normalized

Wed, 09 Nov 2011 13:21:37 GMT

SafeAssign Services high load situation has been resolved and paper processing is back to normal processing times. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service Interruption Restored

Wed, 09 Nov 2011 10:04:57 GMT

Engineers have resolved the issue and restored the SafeAssign Service. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service Interruption Bulletin

Wed, 09 Nov 2011 09:46:54 GMT

SafeAssign Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

SafeAssign Service High Load Alert

Tue, 08 Nov 2011 20:04:05 GMT

SafeAssign Services are temporarily experiencing delays due to high usage. This might result in longer paper processing times. Blackboard regrets any inconvenience this may cause.

SafeAssign Services Normalized

Tue, 08 Nov 2011 11:51:58 GMT

SafeAssign Services high load situation has been resolved and paper processing is back to normal processing times. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service High Load Alert

Tue, 08 Nov 2011 01:50:03 GMT

SafeAssign Services are temporarily experiencing delays due to high usage. This might result in longer paper processing times. Blackboard regrets any inconvenience this may cause.

SafeAssign Service Interruption Restored

Mon, 07 Nov 2011 19:01:28 GMT

Engineers have resolved the issue and restored the SafeAssign Service. Blackboard regrets any inconvenience this may have caused. SafeAssign Service Interruption Restored

SafeAssign Service Interruption Bulletin

Mon, 07 Nov 2011 18:18:05 GMT

SafeAssign Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

SafeAssign Service Interruption Restored

Mon, 07 Nov 2011 15:57:02 GMT

Engineers have resolved the issue and restored the SafeAssign Service. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service Interruption Bulletin

Mon, 07 Nov 2011 15:16:46 GMT

SafeAssign Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

SafeAssign Service High Load Alert

Mon, 07 Nov 2011 05:19:54 GMT

SafeAssign Services are temporarily experiencing delays due to high usage. This might result in longer paper processing times. Blackboard regrets any inconvenience this may cause.

SafeAssign Service Interruption Restored

Wed, 02 Nov 2011 15:29:50 GMT

Engineers have resolved the issue and restored the SafeAssign Service. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service Interruption Bulletin

Wed, 02 Nov 2011 14:57:52 GMT

SafeAssign Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

SafeAssign Services Normalized

Wed, 02 Nov 2011 12:20:54 GMT

SafeAssign Services high load situation has been resolved and paper processing is back to normal processing times. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service High Load Alert

Mon, 31 Oct 2011 01:59:17 GMT

SafeAssign Services are temporarily experiencing delays due to high usage. This might result in longer paper processing times. Blackboard regrets any inconvenience this may cause.

SafeAssign Services Normalized

Fri, 28 Oct 2011 10:34:16 GMT

SafeAssign Services high load situation has been resolved and paper processing is back to normal processing times. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service High Load Alert

Fri, 28 Oct 2011 01:36:25 GMT

SafeAssign Services are temporarily experiencing delays due to high usage. This might result in longer paper processing times. Blackboard regrets any inconvenience this may cause.

SafeAssign Services Normalized

Thu, 27 Oct 2011 08:32:32 GMT

SafeAssign Services high load situation has been resolved and paper processing is back to normal processing times. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service High Load Alert

Thu, 27 Oct 2011 03:43:25 GMT

SafeAssign Services are temporarily experiencing delays due to high usage. This might result in longer paper processing times. Blackboard regrets any inconvenience this may cause.

SafeAssign Services Normalized

Wed, 26 Oct 2011 10:14:46 GMT

SafeAssign Services high load situation has been resolved and paper processing is back to normal processing times. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service High Load Alert

Tue, 25 Oct 2011 17:20:09 GMT

SafeAssign Services are temporarily experiencing delays due to high usage. This might result in longer paper processing times. Blackboard regrets any inconvenience this may cause.

SafeAssign Services Normalized

Tue, 25 Oct 2011 13:57:20 GMT

SafeAssign Services high load situation has been resolved and paper processing is back to normal processing times. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service High Load Alert

Mon, 24 Oct 2011 17:47:50 GMT

SafeAssign Services are temporarily experiencing delays due to high usage. This might result in longer paper processing times. Blackboard regrets any inconvenience this may cause.

Scholar Service Restored

Mon, 24 Oct 2011 16:48:55 GMT

Engineers have resolved the issue and have restored the Scholar Service. Blackboard regrets any inconvenience this may have caused.

Scholar Service Interruption Bulletin

Mon, 24 Oct 2011 16:39:45 GMT

Scholar Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

SafeAssign Services Normalized

Mon, 24 Oct 2011 12:21:33 GMT

SafeAssign Services high load situation has been resolved and paper processing is back to normal processing times. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service High Load Alert

Mon, 24 Oct 2011 02:55:11 GMT

SafeAssign Services are temporarily experiencing delays due to high usage. This might result in longer paper processing times. Blackboard regrets any inconvenience this may cause.

SafeAssign Services Normalized

Fri, 21 Oct 2011 10:10:37 GMT

SafeAssign Services high load situation has been resolved and paper processing is back to normal processing times. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service High Load Alert

Thu, 20 Oct 2011 20:39:31 GMT

SafeAssign Services are temporarily experiencing delays due to high usage. This might result in longer paper processing times. Blackboard regrets any inconvenience this may cause.

SafeAssign Services Normalized

Wed, 19 Oct 2011 10:46:22 GMT

SafeAssign Services high load situation has been resolved and paper processing is back to normal processing times. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service High Load Alert

Mon, 17 Oct 2011 01:55:38 GMT

SafeAssign Services are temporarily experiencing delays due to high usage. This might result in longer paper processing times. Blackboard regrets any inconvenience this may cause.

SafeAssign Services Normalized

Fri, 14 Oct 2011 10:47:03 GMT

SafeAssign Services high load situation has been resolved and paper processing is back to normal processing times. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service High Load Alert

Thu, 13 Oct 2011 19:30:26 GMT

SafeAssign Services are temporarily experiencing delays due to high usage. This might result in longer paper processing times. Blackboard regrets any inconvenience this may cause.

SafeAssign Services Normalized

Thu, 13 Oct 2011 10:43:10 GMT

SafeAssign Services high load situation has been resolved and paper processing is back to normal processing times. Blackboard regrets any inconvenience this may have caused.

SafeAssign Services Normalized

Thu, 13 Oct 2011 10:32:31 GMT

SafeAssign Services high load situation has been resolved and paper processing is back to normal processing times. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service High Load Alert

Thu, 13 Oct 2011 02:28:32 GMT

SafeAssign Services are temporarily experiencing delays due to high usage. This might result in longer paper processing times. Blackboard regrets any inconvenience this may cause.

SafeAssign Services Normalized

Wed, 12 Oct 2011 10:51:13 GMT

SafeAssign Services high load situation has been resolved and paper processing is back to normal processing times. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service High Load Alert

Tue, 11 Oct 2011 19:05:29 GMT

SafeAssign Services are temporarily experiencing delays due to high usage. This might result in longer paper processing times. Blackboard regrets any inconvenience this may cause.

SafeAssign Services Normalized

Tue, 11 Oct 2011 11:37:32 GMT

SafeAssign Services high load situation has been resolved and paper processing is back to normal processing times. Blackboard regrets any inconvenience this may have caused.

SafeAssign Services Normalized

Tue, 11 Oct 2011 11:02:53 GMT

SafeAssign Services high load situation has been resolved and paper processing is back to normal processing times. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service High Load Alert

Tue, 11 Oct 2011 01:21:01 GMT

SafeAssign Services are temporarily experiencing delays due to high usage. This might result in longer paper processing times. Blackboard regrets any inconvenience this may cause.

SafeAssign Service Interruption Restored

Fri, 07 Oct 2011 00:38:27 GMT

Engineers have resolved the issue and restored the SafeAssign Service. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service Interruption Bulletin

Fri, 07 Oct 2011 00:07:46 GMT

SafeAssign Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

SafeAssign Services Normalized

Wed, 05 Oct 2011 07:57:57 GMT

SafeAssign Services high load situation has been resolved and paper processing is back to normal processing times. Blackboard regrets any inconvenience this may have caused.

SafeAssign Services Normalized

Tue, 04 Oct 2011 10:55:20 GMT

SafeAssign Services high load situation has been resolved and paper processing is back to normal processing times. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service High Load Alert

Mon, 03 Oct 2011 19:40:08 GMT

SafeAssign Services are temporarily experiencing delays due to high usage. This might result in longer paper processing times. Blackboard regrets any inconvenience this may cause.

SafeAssign Services Normalized

Mon, 03 Oct 2011 11:53:00 GMT

SafeAssign Services high load situation has been resolved and paper processing is back to normal processing times. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service High Load Alert

Mon, 03 Oct 2011 05:32:28 GMT

SafeAssign Services are temporarily experiencing delays due to high usage. This might result in longer paper processing times. Blackboard regrets any inconvenience this may cause.

SafeAssign Service High Load Alert

Mon, 03 Oct 2011 02:35:33 GMT

SafeAssign Services are temporarily experiencing delays due to high usage. This might result in longer paper processing times. Blackboard regrets any inconvenience this may cause.

SafeAssign Services Normalized

Fri, 30 Sep 2011 10:24:13 GMT

SafeAssign Services high load situation has been resolved and paper processing is back to normal processing times. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service High Load Alert

Fri, 30 Sep 2011 05:58:39 GMT

SafeAssign Services are temporarily experiencing delays due to high usage. This might result in longer paper processing times. Blackboard regrets any inconvenience this may cause.

SafeAssign Services Normalized

Thu, 29 Sep 2011 09:42:36 GMT

SafeAssign Services high load situation has been resolved and paper processing is back to normal processing times. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service High Load Alert

Thu, 29 Sep 2011 04:44:56 GMT

SafeAssign Services are temporarily experiencing delays due to high usage. This might result in longer paper processing times. Blackboard regrets any inconvenience this may cause.

SafeAssign Service High Load Alert

Thu, 29 Sep 2011 04:38:14 GMT

SafeAssign Services are temporarily experiencing delays due to high usage. This might result in longer paper processing times. Blackboard regrets any inconvenience this may cause.

General Announcement

Wed, 28 Sep 2011 17:03:58 GMT

As announced on September 19, 2011 in this Support Bulletin (LINK:
https://behind.blackboard.com/s/sysadminas/news/details.Bb?NewsItemID=2015 ), the Facebook Platform Application is moving to End of Life. The system is being shut down on September 30, 2011 at 12:00PM EDT.

SafeAssign Services Normalized

Tue, 27 Sep 2011 07:35:08 GMT

SafeAssign Services high load situation has been resolved and paper processing is back to normal processing times. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service High Load Alert

Tue, 27 Sep 2011 04:15:43 GMT

SafeAssign Services are temporarily experiencing delays due to high usage. This might result in longer paper processing times. Blackboard regrets any inconvenience this may cause.

SafeAssign Services Normalized

Mon, 26 Sep 2011 09:04:50 GMT

SafeAssign Services high load situation has been resolved and paper processing is back to normal processing times. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service High Load Alert

Mon, 26 Sep 2011 03:24:26 GMT

SafeAssign Services are temporarily experiencing delays due to high usage. This might result in longer paper processing times. Blackboard regrets any inconvenience this may cause.

SafeAssign Service High Load Alert

Mon, 19 Sep 2011 13:50:29 GMT

SafeAssign Services are temporarily experiencing delays due to high usage. This might result in longer paper processing times. Blackboard regrets any inconvenience this may cause.

Safeassign Services Normalized

Mon, 19 Sep 2011 07:39:20 GMT

Safeassign Services high load situation has been resolved and paper processing is back to normal processing times. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service High Load Alert

Mon, 19 Sep 2011 04:01:29 GMT

SafeAssign Services are temporarily experiencing delays due to high usage. This might result in longer paper processing times. Blackboard regrets any inconvenience this may cause.

Scholar Service Restored

Mon, 29 Aug 2011 03:16:44 GMT

Engineers have completed the maintenance and restored the Scholar Service. Blackboard regrets any inconvenience this interruption may have caused.

Scholar Service Interruption Bulletin

Mon, 29 Aug 2011 02:59:15 GMT

Scholar Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

Scholar Service Restored

Wed, 17 Aug 2011 14:15:22 GMT

Engineers have resolved the issue and have restored the Scholar Service. Blackboard regrets any inconvenience this may have caused.

Scholar Service Interruption Bulletin

Wed, 17 Aug 2011 14:03:50 GMT

Scholar Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

Scholar Service Restored

Tue, 16 Aug 2011 14:58:57 GMT

Engineers have resolved the issue and have restored the Scholar Service. Blackboard regrets any inconvenience this may have caused

Scholar Service Interruption Bulletin

Tue, 16 Aug 2011 14:48:54 GMT

Scholar Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

SafeAssign Service Interruption Restored

Sun, 14 Aug 2011 06:54:17 GMT

Data Center Maintenance has completed and the SafeAssign Service is back to normal. Blackboard regrets any inconvenience this may have caused.
Start Time: 13-Aug-2011 8.00 AM EDT and End Time: 14-Aug-2011 2.50 AM EDT

SafeAssign Service Interruption Bulletin

Sun, 14 Aug 2011 04:12:12 GMT

The following maintenance which has been scheduled for 13-Aug-2011 from 8.00AM EST has been extended to 14th Aug 2011, 4:00 am EST, 4 hours additional to the original window which is 16 hrs (12:00 am EST)

Our Managed Hosting Engineers will be performing maintenance on the data center infrastructure hosting the SafeAssign, Scholar, and Sync Central Services. During this window, users will not have access to these Central Services. If you have any questions regarding this maintenance or this notification, please contact Blackboard Support team

SafeAssign Service Interruption Bulletin

Sat, 13 Aug 2011 12:16:03 GMT

The following maintenance has been scheduled for 13-Aug-2011 from 8.00am EDT.

If you have any questions regarding this maintenance or this notification, please contact Blackboard Support team

Reminder-General Announcement for Safe Assign Service Maintenance

Fri, 12 Aug 2011 18:02:11 GMT

This is a reminder that the SafeAssign service will be unavailable on Saturday August 13,2011 from 8:00 AM US Eastern (GMT -4) until Saturday August 13, 2011 at 11:59 PM US Eastern (GMT-4). SafeAssign is being taken offline for a very important hardware upgrade. Upon completion of this upgrade, the RSS feed will be updated to indicate SafeAssign is back online and available. Below are the details of the previous communication on this maintenance window.

Detail on the SafeAssign Maintenance Window:

During this downtime Blackboard will upgrade all SafeAssign hardware and failover systems. As a result, SafeAssign will have improved performance, improved monitoring, and additional flexibility to quickly add processing power. We are nearing our busiest processing period of the year (October – November), and putting this new environment and capabilities in place will deliver an improved experience.

During this outage SafeAssign will be unavailable. End-users will not be able to submit papers through SafeAssign during the planned downtime and will receive an error message if they attempt to do so. SafeAssign Originality Reports will not be available to Instructors or Students during the planned downtime, nor will Instructors be able to access SafeAssign DirectSubmit. Please make end-users aware of these limitations. Use of SafeAssign can continue as normal after the planned downtime and hardware upgrade are complete.

Also, after the SafeAssign hardware upgrade, a restart of your Blackboard Learn, Blackboard Learn Vista Edition, or Blackboard Learn CE Edition system will be necessary at some point in the upcoming weeks. The restart is required to clear the old SafeAssign IP addresses from your learning management system's Java Virtual Machine cache. This restart must take place by Tuesday, September 6, 2011, for SafeAssign to continue processing papers submitted from your institution.

We are preparing a Support Bulletin that will address these items in more detail. Please contact Blackboard Learn Client Support if you have any questions.

General Announcement for Safe Assign Service Maintenance

Fri, 05 Aug 2011 20:59:28 GMT

The SafeAssign service will be unavailable on Saturday August 13, 2011 from 8:00 AM US Eastern (GMT -4) until Saturday August 13, 2011 at 11:59 PM US Eastern (GMT-4).

SafeAssign is being taken offline for a very important hardware upgrade. Upon completion of this upgrade, the RSS feed will be updated to indicate SafeAssign is back online and available.

During this downtime Blackboard will upgrade all SafeAssign hardware and failover systems. As a result, SafeAssign will have improved performance, improved monitoring, and additional flexibility to quickly add processing power. We are nearing our busiest processing period of the year (October – November), and putting this new environment and capabilities in place will deliver an improved experience.

During this outage SafeAssign will be unavailable. End-users will not be able to submit papers through SafeAssign during the planned downtime and will receive an error message if they attempt to do so. SafeAssign Originality Reports will not be available to Instructors or Students during the planned downtime, nor will Instructors be able to access SafeAssign
DirectSubmit. Please make end-users aware of these limitations. Use of SafeAssign can continue as normal after the planned downtime and hardware upgrade are complete.

Also, after the SafeAssign hardware upgrade, a restart of your Blackboard Learn, Blackboard Learn Vista Edition, or Blackboard Learn CE Edition system will be necessary at some point in the upcoming weeks. The restart is required to clear the old SafeAssign IP addresses from your learning management system's Java Virtual Machine cache. This restart must take place by Tuesday, September 6, 2011, for SafeAssign to continue processing papers submitted from your institution.

We are preparing a Support Bulletin that will address these items in more detail. Please contact Blackboard Learn Client Support if you have any questions.

Scheduled Maintenance Bulletin for Central Services

Tue, 21 Jun 2011 15:58:27 GMT

On Thursday June 23, 2011 between the hours of 12:01 am to 06:00 am US Eastern, the
Blackboard Managed Hosting Datacenter Infrastructure Team will be performing essential
maintenance on the Blackboard Central Services Production Environment. During this 6 hour
period, the Blackboard SafeAssign, Scholar and Sync client applications will be
unavailable.

Scholar Service Restored

Mon, 20 Jun 2011 15:40:07 GMT

Engineers have resolved the issue and have restored the Scholar Service. Blackboard regrets any inconvenience this may have caused

Scholar Service Interruption Bulletin

Mon, 20 Jun 2011 15:02:49 GMT

Scholar Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

SafeAssign Service Interruption Bulletin

Fri, 17 Jun 2011 17:43:14 GMT

On Thursday June 23, 2011 between the hours of 12:00 am to 06:00 am US Eastern, the Managed Hosting Datacenter Infrastructure Team will be performing maintenance on the Blackboard Beyond Production Environment for SafeAssign. During this 6 hour period, the Blackboard SafeAssign client applications will be unavailable.

SafeAssign Services Normalized

Wed, 15 Jun 2011 22:25:52 GMT

SafeAssign Services high load situation has been resolved and paper processing is back to normal processing times. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service High Load Alert

Wed, 15 Jun 2011 08:44:54 GMT

SafeAssign Services are temporarily experiencing delays due to high usage. This might result in longer paper processing times. Blackboard regrets any inconvenience this may cause.

Scheduled Maintenance of Scholar Service Bulletin

Wed, 08 Jun 2011 16:24:11 GMT

On Friday June 10th, 2011 between the hours of 02:00 am to 04:00 am US Eastern, the
Managed Hosting Datacenter Infrastructure Team will be performing preventative
maintenance on the Blackboard Scholar Production Environment. During this 2 hour period,
the Blackboard Scholar client applications will be unavailable.

For questions, please contact Managed Hosting Support at 1.888.788.5264 (US/Canada
toll-free), or +1.202.715.6019, or your local toll-free number found at
http://www.blackboard.com/support/phonenumbers.aspx or submit a ticket through
https://behind.blackboard.com.

Sincerely,
Blackboard Managed Hosting

SafeAssign Service Interruption Bulletin

Wed, 25 May 2011 20:25:18 GMT

On Friday May 27th, 2011 between the hours of 02:00 am to 04:00 am US Eastern, the Managed Hosting Datacenter Infrastructure Team will be performing preventative maintenance on the Blackboard Beyond Production Environment for Safeassign. During this 2 hour period, the
Blackboard Safeassign client applications will be unavailable.

For questions, please contact Managed Hosting Support at 1.888.788.5264 (US/Canada
toll-free), or +1.202.715.6019, or your local toll-free number found at
http://www.blackboard.com/support/phonenumbers.aspx or submit a ticket through
https://behind.blackboard.com.

Sincerely,
Blackboard Managed Hosting

SafeAssign Services Normalized

Tue, 17 May 2011 18:45:21 GMT

SafeAssign Services high load situation has been resolved and paper processing is back to normal processing times. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service High Load Alert

Tue, 17 May 2011 15:15:34 GMT

SafeAssign Services are temporarily experiencing delays due to high usage. This might result in longer paper processing times. Blackboard regrets any inconvenience this may cause.

SafeAssign Services Normalized

Tue, 10 May 2011 06:51:31 GMT

SafeAssign Services high load situation has been resolved and paper processing is back to normal processing times. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service High Load Alert

Mon, 09 May 2011 17:20:14 GMT

SafeAssign Services are temporarily experiencing delays due to high usage. This might result in longer paper processing times. Blackboard regrets any inconvenience this may cause.

SafeAssign Service High Load Alert

Mon, 09 May 2011 05:00:22 GMT

SafeAssign Services are temporarily experiencing delays due to high usage. This might result in longer paper processing times. Blackboard regrets any inconvenience this may cause.

SafeAssign Services Normalized

Sat, 07 May 2011 07:51:33 GMT

SafeAssign Services high load situation has been resolved and paper processing is back to normal processing times. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service High Load Alert

Mon, 02 May 2011 17:30:41 GMT

SafeAssign Services are temporarily experiencing delays due to high usage. This might result in longer paper processing times. Blackboard regrets any inconvenience this may cause.

SafeAssign Services Normalized

Mon, 02 May 2011 09:39:03 GMT

SafeAssign Services high load situation has been resolved and paper processing is back to normal processing times. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service High Load Alert

Mon, 02 May 2011 04:31:39 GMT

SafeAssign Services are temporarily experiencing delays due to high usage. This might result in longer paper processing times. Blackboard regrets any inconvenience this may cause.

SafeAssign Services Normalized

Sat, 30 Apr 2011 07:54:47 GMT

SafeAssign Services high load situation has been resolved and paper processing is back to normal processing times. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service High Load Alert

Fri, 29 Apr 2011 15:50:28 GMT

SafeAssign Services are temporarily experiencing delays due to high usage. This might result in longer paper processing times. Blackboard regrets any inconvenience this may cause.

SafeAssign Services Normalized

Fri, 29 Apr 2011 11:33:32 GMT

SafeAssign Services high load situation has been resolved and paper processing is back to normal processing times. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service High Load Alert

Thu, 28 Apr 2011 18:15:41 GMT

SafeAssign Services are temporarily experiencing delays due to high usage. This might result in longer paper processing times. Blackboard regrets any inconvenience this may cause.

SafeAssign Services Normalized

Thu, 28 Apr 2011 10:05:48 GMT

SafeAssign Services high load situation has been resolved and paper processing is back to normal processing times. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service High Load Alert

Wed, 27 Apr 2011 20:55:15 GMT

SafeAssign Services are temporarily experiencing delays due to high usage. This might result in longer paper processing times. Blackboard regrets any inconvenience this may cause.

SafeAssign Services Normalized

Wed, 27 Apr 2011 11:06:25 GMT

SafeAssign Services high load situation has been resolved and paper processing is back to normal processing times. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service Interruption Bulletin

Tue, 26 Apr 2011 20:01:06 GMT

On Friday April 29th, 2011 between the hours of 02:00 am to 04:00 am US Eastern, the Managed Hosting Datacenter Infrastructure Team will be performing preventative maintenance on the Blackboard Scholar Production Environment. During this 2 hour period, the Blackboard Scholar client applications will be unavailable.

For questions, please contact Managed Hosting Support at 1.888.788.5264 (US/Canada toll-free), or +1.202.715.6019, or your local toll-free number found at http://www.blackboard.com/support/phonenumbers.aspx or submit a ticket through
https://behind.blackboard.com.

Sincerely,
Blackboard Managed Hosting

SafeAssign Service High Load Alert

Tue, 26 Apr 2011 18:09:43 GMT

SafeAssign Services are temporarily experiencing delays due to high usage. This might result in longer paper processing times. Blackboard regrets any inconvenience this may cause.

SafeAssign Service High Load Alert

Mon, 25 Apr 2011 20:10:52 GMT

SafeAssign Services are temporarily experiencing delays due to high usage. This might result in longer paper processing times. Blackboard regrets any inconvenience this may cause.

SafeAssign Service Interruption Restored

Sat, 23 Apr 2011 15:39:53 GMT

The maintenance for SSL cert renew procedure has been completed successfully.
Start Time: 11:00 AM EDT and EndTime: 11:38 AM EDT

SafeAssign Service Interruption Bulletin

Sat, 23 Apr 2011 14:59:50 GMT

The following maintenance has been scheduled for 23rd april 2011 from 11:00 am to 11:30 am , SSL cert renew procedure.

SafeAssign Services Normalized

Thu, 21 Apr 2011 07:28:55 GMT

SafeAssign Services high load situation has been resolved and paper processing is back to normal processing times. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service Delays Continue

Thu, 21 Apr 2011 04:36:10 GMT

SafeAssign Services continue to experience delays and longer processing times due to high loads. Engineers are working to resolve the issue. Blackboard regrets any inconvenience this may cause.

SafeAssign Service High Load Alert

Thu, 21 Apr 2011 04:14:33 GMT

SafeAssign Services are temporarily experiencing delays due to high usage. This might result in longer paper processing times. Blackboard regrets any inconvenience this may cause.

SafeAssign Schedule Maintenance Bulletin

Wed, 20 Apr 2011 17:26:06 GMT

SafeAssign Services will be briefly unavailable due to scheduled maintenance this Saturday, 04/23/2011 from 11:00 to 11:30am US Eastern.

SafeAssign Service Interruption Bulletin

Wed, 20 Apr 2011 17:01:24 GMT

On Friday April 22nd, 2011 between the hours of 02:00 am to 04:00 am US Eastern, the Managed Hosting Datacenter Infrastructure Team will be performing preventative maintenance on the Blackboard Beyond Production Environment for Safeassign. During this 2 hour period, the Blackboard Safeassign client applications will be unavailable.

For questions, please contact Managed Hosting Support at 1.888.788.5264 (US/Canada toll-free), or +1.202.715.6019, or your local toll-free number found at http://www.blackboard.com/support/phonenumbers.aspx or submit a ticket through
https://behind.blackboard.com.

Sincerely,
Blackboard Managed Hosting

SafeAssign Services Normalized

Tue, 19 Apr 2011 07:11:50 GMT

SafeAssign Services high load situation has been resolved and paper processing is back to normal processing times. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service High Load Alert

Tue, 19 Apr 2011 05:06:33 GMT

SafeAssign Services are temporarily experiencing delays due to high usage. This might result in longer paper processing times. Blackboard regrets any inconvenience this may cause.

Scholar Service Restored

Mon, 18 Apr 2011 18:47:32 GMT

Engineers have resolved the issue and have restored the Scholar Service. Blackboard regrets any inconvenience this may have caused.

Scholar Service Interruption Bulletin

Mon, 18 Apr 2011 18:36:35 GMT

Scholar Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

SafeAssign Services Normalized

Mon, 18 Apr 2011 08:17:46 GMT

SafeAssign Services high load situation has been resolved and paper processing is back to normal processing times. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service High Load Alert

Mon, 18 Apr 2011 04:20:53 GMT

SafeAssign Services are temporarily experiencing delays due to high usage. This might result in longer paper processing times. Blackboard regrets any inconvenience this may cause.

SafeAssign Services Normalized

Wed, 13 Apr 2011 11:18:03 GMT

SafeAssign Services high load situation has been resolved and paper processing is back to normal processing times. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service High Load Alert

Wed, 13 Apr 2011 11:16:06 GMT

SafeAssign Services are temporarily experiencing delays due to high usage. This might result in longer paper processing times. Blackboard regrets any inconvenience this may cause.

SafeAssign Service High Load Alert

Tue, 12 Apr 2011 19:50:40 GMT

SafeAssign Services are temporarily experiencing delays due to high usage. This might result in longer paper processing times. Blackboard regrets any inconvenience this may cause.

SafeAssign Services Normalized

Tue, 12 Apr 2011 07:56:08 GMT

SafeAssign Services high load situation has been resolved and paper processing is back to normal processing times. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service High Load Alert

Tue, 12 Apr 2011 03:40:26 GMT

SafeAssign Services are temporarily experiencing delays due to high usage. This might result in longer paper processing times. Blackboard regrets any inconvenience this may cause.

SafeAssign Services Normalized

Mon, 11 Apr 2011 11:56:16 GMT

SafeAssign Services high load situation has been resolved and paper processing is back to normal processing times. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service High Load Alert

Mon, 11 Apr 2011 03:23:05 GMT

SafeAssign Services are temporarily experiencing delays due to high usage. This might result in longer paper processing times. Blackboard regrets any inconvenience this may cause.

SafeAssign Services Normalized

Wed, 06 Apr 2011 05:29:13 GMT

SafeAssign Services high load situation has been resolved and paper processing is back to normal processing times. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service High Load Alert

Tue, 05 Apr 2011 16:15:11 GMT

SafeAssign Services are temporarily experiencing delays due to high usage. This might result in longer paper processing times. Blackboard regrets any inconvenience this may cause.

SafeAssign Services Normalized

Mon, 04 Apr 2011 07:37:11 GMT

SafeAssign Services high load situation has been resolved and paper processing is back to normal processing times. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service High Load Alert

Mon, 04 Apr 2011 05:07:27 GMT

SafeAssign Services are temporarily experiencing delays due to high usage. This might result in longer paper processing times. Blackboard regrets any inconvenience this may cause.

Emergency Maintenance for Sync Services – Completed

Tue, 22 Mar 2011 20:49:14 GMT

The maintenance for Sync Services has been completed and Services are back Online. Thankyou.

Emergency Maintenance for Sync Services

Tue, 22 Mar 2011 19:09:22 GMT

Sync Services will be unavailable for approximately an hour due to emergency maintenance. Blackboard regrets any inconvenience this may cause and appreciates your understanding of the need to perform this system maintenance.

SafeAssign Service Maintenance

Sun, 20 Mar 2011 21:57:38 GMT

SafeAssign Services are currently unavailable due to scheduled maintenance that stated at 6PM on 20th March. The affected services will be restored by 20th March at 7pm or earlier. Blackboard regrets any inconvenience this may cause and appreciates your understanding of the need to perform this system maintenance.

SafeAssign Service Interruption Bulletin

Fri, 11 Mar 2011 23:36:41 GMT

This is to provide detailed information regarding upcoming scheduled maintenance on the
SafeAssign Central Service. Per previous notifications, beginning on Sunday, March 20th
2011 at 6pm EDT, the SafeAssign Central Service will be down for an hour.

This maintenance period is to apply updates to the Central Service and to perform a database upgrade. This downtime is scheduled to conclude by Sunday, March 20th at 7pm, EDT. During this downtime window, SafeAssign will not be available. This downtime only impacts SafeAssign.

SafeAssign Service Interruption Bulletin

Tue, 08 Mar 2011 18:38:16 GMT

On Friday March 11th, 2011 between the hours of 02:00 am to 04:00 am US Eastern, the Managed Hosting Datacenter Infrastructure Team will be performing preventative maintenance
on the Blackboard Beyond Production Environment for Safeassign. During this 2 hour period, the Blackboard Safeassign client applications will be unavailable.

For questions, please contact Managed Hosting Support at 1.888.788.5264 (US/Canada toll-free), or +1.202.715.6019, or your local toll-free number found at
http://www.blackboard.com/support/phonenumbers.aspx or submit a ticket through https://behind.blackboard.com.

Sincerely,
Blackboard Managed Hosting

SafeAssign Services Normalized

Mon, 28 Feb 2011 08:26:26 GMT

SafeAssign Services high load situation has been resolved and paper processing is back to normal processing times. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service High Load Alert

Mon, 28 Feb 2011 04:50:49 GMT

Safe Assign Services are temporarily experiencing delays due to high usage. This might result in longer paper processing times. Blackboard regrets any inconvenience this may cause.

Scholar Service Restored

Sat, 26 Feb 2011 15:11:18 GMT

Engineers have resolved the issue and have restored the Scholar Service. Blackboard regrets any inconvenience this may have caused.

Scholar Service Interruption Bulletin

Sat, 26 Feb 2011 15:02:39 GMT

Scholar Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

SafeAssign Service Interruption Bulletin

Wed, 16 Feb 2011 18:49:05 GMT

On Friday Feb 18th, 2011 between the hours of 02:00 am to 04:00 am US Eastern, the Managed Hosting Datacenter Infrastructure Team will be performing preventative maintenance on the Blackboard Beyond Production Environment for Safeassign. During this 2 hour period, the
Blackboard Safeassign client applications will be unavailable.

For questions, please contact Managed Hosting Support at 1.888.788.5264 (US/Canada
toll-free), or +1.202.715.6019, or your local toll-free number found at
http://www.blackboard.com/support/phonenumbers.aspx or submit a ticket through
https://behind.blackboard.com.

SafeAssign Service Interruption Bulletin

Wed, 09 Feb 2011 14:52:24 GMT

On Friday Feb 11th, 2011 between the hours of 02:00 am to 04:00 am US Eastern, the Managed Hosting Datacenter Infrastructure Team will be performing preventative maintenance on the Blackboard Beyond Production Environment for Sync. During this 2 hour period, the Blackboard Sync client applications will be unavailable.

For questions, please contact Managed Hosting Support at 1.888.788.5264 (US/Canada toll-free), or +1.202.715.6019, or your local toll-free number found at http://www.blackboard.com/support/phonenumbers.aspx or submit a ticket through
https://behind.blackboard.com.

SafeAssign Service Interruption Bulletin

Tue, 08 Feb 2011 21:34:20 GMT

SafeAssign Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause. Start Time: 4:30 PM EST

Safe Assign Service Issue Resolved

Tue, 08 Feb 2011 17:41:19 GMT

The issue where some clients were experiencing an access denied error when using Safe Assign has now been resolved. Thank you for your patience.

SafeAssign Service Bulletin

Tue, 08 Feb 2011 14:37:38 GMT

At this time some clients are experiencing an access denied error when accessing Safeassign. Our Engineers are presently working on the issue and will send an update as soon as it is resolved. Thank you for your understanding.

Sync Service Restored

Wed, 22 Dec 2010 14:40:31 GMT

Engineers have completed the maintenance and restored the Sync service. Blackboard regrets any inconvenience this interruption may have caused.

END TIME : Wed Dec 22 09:30: EST 2010

Scheduled Maintenance of Sync Service Bulletin

Wed, 22 Dec 2010 14:15:28 GMT

As part of Blackboard's effort to maintain current versions of software, the Sync Central Services may be interrupted periodically on Wed Dec 22 2010 , beginning at 09:00 AM EST . The affected services will be restored by Wed Dec 22 2010 at 10:00 AM EST or earlier. Blackboard regrets any inconvenience this may cause and appreciates your understanding of the need to perform this system maintenance.

SafeAssign Services Normalized

Fri, 17 Dec 2010 14:35:55 GMT

SafeAssign Services high load situation has been resolved and paper processing is back to normal processing times. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service High Load Alert

Fri, 17 Dec 2010 12:33:47 GMT

SafeAssign Services are temporarily experiencing delays due to high usage. This might result in longer paper processing times. Blackboard regrets any inconvenience this may cause.

Scholar Service Restored

Mon, 13 Dec 2010 13:42:38 GMT

Engineers have completed the maintenance and restored the Scholar Service. Blackboard regrets any inconvenience this interruption may have caused.

END TIME : Mon Dec 13 08:35 AM EST 2010

Scholar Service Interruption Bulletin

Mon, 13 Dec 2010 13:22:00 GMT

Scholar Services are currently unavailable due to scheduled maintenance. The affected services will be restored by < Mon Dec 13 2010 > at < 08:30:20 AM EST > or earlier. Blackboard regrets any inconvenience this may cause and appreciates your understanding of the need to perform this system maintenance.

SafeAssign Service High Load Alert

Thu, 09 Dec 2010 21:48:42 GMT

SafeAssign Services are temporarily experiencing delays due to high usage. This might result in longer paper processing times. Blackboard regrets any inconvenience this may cause.

SafeAssign Services Normalized

Thu, 09 Dec 2010 10:13:39 GMT

SafeAssign Services high load situation has been resolved and paper processing is back to normal processing times. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service High Load Alert

Wed, 08 Dec 2010 19:03:26 GMT

SafeAssign Services are temporarily experiencing delays due to high usage. This might result in longer paper processing times. Blackboard regrets any inconvenience this may cause.

SafeAssign Services Normalized

Wed, 08 Dec 2010 10:16:56 GMT

SafeAssign Services high load situation has been resolved and paper processing is back to normal processing times. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service High Load Alert

Tue, 07 Dec 2010 21:04:41 GMT

SafeAssign Services are temporarily experiencing delays due to high usage. This might result in longer paper processing times. Engineers are working to resolve the issue. Blackboard regrets any inconvenience this may cause.

SafeAssign Services Normalized

Tue, 07 Dec 2010 12:09:26 GMT

SafeAssign Services high load situation has been resolved and paper processing is back to normal processing times. Blackboard regrets any inconvenience this may have caused.

Scholar Service Restored Scholar Service Restored

Thu, 02 Dec 2010 03:41:15 GMT

Engineers have completed the maintenance and restored the Scholar Service. Blackboard regrets any inconvenience this interruption may have caused.

Scheduled Maintenance of Service - START

Thu, 02 Dec 2010 03:18:02 GMT

Scholar Services are currently unavailable due to scheduled maintenance. The affected services will be restored in 15mins or earlier. Blackboard regrets any inconvenience this may cause and appreciates your understanding of the need to perform this system maintenance.

SafeAssign Service High Load Alert

Tue, 30 Nov 2010 18:15:02 GMT

End of Data Center Maintenance, end of possible SafeAssign Service Interruption

Wed, 24 Nov 2010 07:45:50 GMT

Data Center Maintenance has completed and the SafeAssign Service is back to normal. Blackboard regrets any inconvenience this may have caused.

Start of Data Center Maintenance, possible SafeAssign Service Interruption

Wed, 24 Nov 2010 07:19:51 GMT

Data Center Maintenance has started. The SafeAssign Service may experience interruption as a result. Blackboard regrets any inconvenience this may cause.

SafeAssign Service Interruption Bulletin

Tue, 23 Nov 2010 17:33:23 GMT

A maintenance has been scheduled for AUX FW upgrades at VA2 on Wed, Nov 24 2010 from 02:00 AM EST to 03:30 AM EST.

Our Managed Hosting Engineers will be performing maintenance on the data center infrastructure hosting the SafeAssign, Scholar, and Sync Central Services. During this window, users may not have access to these Central Services. If you have any questions regarding this maintenance or this notification, please contact Blackboard Support team.|

Support Bulletin: SafeAssign Processing Delays

Thu, 04 Nov 2010 20:40:22 GMT

On Tuesday, November 2nd, papers submitted to SafeAssign were not being processed. The outage was caused by a storage failure related to continued high submission volume. It took some time to identify the cause, but thereafter service was quickly restored. As part of the resolution, we have added storage capacity to be more reliable and robust. We believe the system is stabilized and papers are now being processed. There remains a backlog of papers that are queued for processing; this will occur over the next few days and we expect the system to be completely caught up by November 9th.

Our teams are working diligently to monitor the situation and correct any further problems.

If you have any questions, please email SafeAssign Feedback.

Scholar Service Restored

Thu, 04 Nov 2010 09:11:53 GMT

Engineers have resolved the issue and have restored the Scholar Service. Blackboard regrets any inconvenience this may have caused.

SCHOLAR SERVICE INTERRUPTION BULLETIN

Thu, 04 Nov 2010 09:05:26 GMT

Scholar Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

SafeAssign Service High Load Alert

Tue, 02 Nov 2010 18:57:14 GMT

“At this time SafeAssign Services is experiencing a high volume of incoming requests causing longer paper processing times and delayed reports for some submissions. Engineers are working to resolve the issue at this time. Blackboard regrets any inconvenience this may cause.”

Upcoming Scheduled Maintenance - Details of SafeAssign Update

Mon, 01 Nov 2010 16:05:43 GMT

On Friday Nov 5th, 2010 between the hours of 02:00 am to 04:00 am US Eastern, the Managed
Hosting Datacenter Infrastructure Team will be performing preventative maintenance on the
Blackboard Beyond Production Environment for Safeassign. During this 2 hour period, the
Blackboard Safeassign client applications will be unavailable.

For questions, please contact Managed Hosting Support at 1.888.788.5264 (US/Canada
toll-free), or +1.202.715.6019, or your local toll-free number found at
http://www.blackboard.com/support/phonenumbers.aspx or submit a ticket through
https://behind.blackboard.com.

Sincerely,
Blackboard Managed Hosting

Scholar Service Restored

Sun, 24 Oct 2010 06:20:09 GMT

Engineers have resolved the issue and have restored the Scholar Service. Blackboard regrets any inconvenience this may have caused.

Scholar Service Interruption Bulletin

Sun, 24 Oct 2010 06:13:03 GMT

Scholar Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

SafeAssign Service Interruption Bulletin

Fri, 22 Oct 2010 20:01:36 GMT

The following maintenance has been scheduled for October 22nd from 4:00 pm EST.

Scholar Service Restored

Thu, 14 Oct 2010 05:00:21 GMT

Engineers have resolved the issue and have restored the Scholar Service. Blackboard regrets any inconvenience this may have caused.

Scholar Service Interruption Bulletin

Thu, 14 Oct 2010 04:55:04 GMT

Scholar Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

End of SafeAssign Service Maintenance

Thu, 14 Oct 2010 03:32:41 GMT

Engineers have completed the maintenance and restored the SafeAssign Service. Blackboard regrets any inconvenience this interruption may have caused.

Start of SafeAssign Service Maintenance

Thu, 14 Oct 2010 02:58:22 GMT

SafeAssign Services are currently unavailable due to scheduled maintenance. The affected services will be restored by 13th October 2010 at 11.30 PM or earlier. Blackboard regrets any inconvenience this may cause and appreciates your understanding of the need to perform this system maintenance.

Scholar Service Restored

Sat, 09 Oct 2010 07:41:04 GMT

Engineers have resolved the issue and have restored the Scholar Service. Blackboard regrets any inconvenience this may have caused.

Scholar Service Interruption Bulletin

Sat, 09 Oct 2010 07:32:26 GMT

Scholar Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

SafeAssign Service Interruption RestoredSafeAssign Service Interruption Restored

Fri, 08 Oct 2010 16:28:50 GMT

Engineers have resolved the issue and restored the SafeAssign Service. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service Interruption Bulletin

Fri, 08 Oct 2010 16:19:30 GMT

SafeAssign Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

SafeAssign Service Interruption Restored

Fri, 08 Oct 2010 01:18:49 GMT

Engineers have resolved the issue and restored the SafeAssign Service. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service Interruption Bulletin

Fri, 08 Oct 2010 01:11:43 GMT

SafeAssign Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

SafeAssign Service Interruption Restored

Thu, 07 Oct 2010 16:34:14 GMT

Engineers have resolved the issue and restored the SafeAssign Service. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service Interruption Bulletin

Thu, 07 Oct 2010 16:25:44 GMT

SafeAssign
Services are currently unavailable. Technicians are
currently working to resolve the issue. Blackboard
regrets any inconvenience this may cause.

SafeAssign Service Interruption Restored

Wed, 06 Oct 2010 19:49:59 GMT

Engineers have resolved the issue and restored the SafeAssign Service. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service Interruption Bulletin

Wed, 06 Oct 2010 19:48:00 GMT

SafeAssign Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

SafeAssign Service Interruption Restored

Wed, 06 Oct 2010 19:15:58 GMT

Engineers have resolved the issue and restored the SafeAssign Service. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service Interruption Bulletin

Wed, 06 Oct 2010 18:56:19 GMT

SafeAssign Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

SafeAssign Service Interruption Restored

Tue, 05 Oct 2010 22:35:31 GMT

Engineers have resolved the issue and restored the SafeAssign Service. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service Interruption Bulletin

Tue, 05 Oct 2010 22:23:05 GMT

SafeAssign Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

SafeAssign Service Interruption Restored

Tue, 05 Oct 2010 21:12:21 GMT

Engineers have resolved the issue and restored the SafeAssign Service. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service Interruption Bulletin

Tue, 05 Oct 2010 20:54:30 GMT

SafeAssign Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

SafeAssign Service Interruption Restored

Tue, 05 Oct 2010 19:37:39 GMT

Engineers have resolved the issue and restored the SafeAssign Service. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service Interruption Bulletin

Tue, 05 Oct 2010 19:28:33 GMT

SafeAssign Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

SafeAssign Service Interruption Restored

Tue, 05 Oct 2010 15:59:22 GMT

Engineers have resolved the issue and restored the SafeAssign Service. Blackboard regrets any inconvenience this may have caused.

End Time : Tue Oct 05 11:54:09 EDT 2010

SafeAssign Service Interruption Bulletin

Tue, 05 Oct 2010 15:50:40 GMT

SafeAssign Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

Scholar Service Restored

Tue, 05 Oct 2010 14:36:10 GMT

Engineers have resolved the issue and have restored the Scholar Service. Blackboard regrets any inconvenience this may have caused.

End Time : Tue Oct 5 10:31:36 EDT 2010

Scholar Service Interruption Bulletin

Tue, 05 Oct 2010 14:12:04 GMT

Scholar Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

Start Time : Oct 05, 2010 09:48 AM EDT

SafeAssign Service Interruption Bulletin

Tue, 05 Oct 2010 10:06:07 GMT

SafeAssign Services are temporarily experiencing delays due to high usage. This might result in longer paper processing times. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

SafeAssign Service Restored

Tue, 05 Oct 2010 01:27:35 GMT

Engineers have resolved the issue and have restored the SafeAssign Service. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service Interruption Restored

Mon, 04 Oct 2010 23:16:25 GMT

Engineers have resolved the issue and restored the SafeAssign Service. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service Interruption Bulletin

Mon, 04 Oct 2010 23:14:01 GMT

SafeAssign Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

SafeAssign Service Interruption Restored

Mon, 04 Oct 2010 22:01:28 GMT

Engineers have resolved the issue and restored the SafeAssign Service. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service Interruption Bulletin

Mon, 04 Oct 2010 21:58:12 GMT

SafeAssign Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

SafeAssign Service Interruption Restored

Mon, 04 Oct 2010 20:45:24 GMT

Engineers have resolved the issue and restored the SafeAssign Service. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service Interruption Bulletin

Mon, 04 Oct 2010 20:35:55 GMT

SafeAssign Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

SafeAssign Service Interruption Restored

Mon, 04 Oct 2010 18:32:17 GMT

Engineers have resolved the issue and restored the SafeAssign Service. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service Interruption Bulletin

Mon, 04 Oct 2010 18:24:40 GMT

SafeAssign Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

SafeAssign Service Interruption Restored

Mon, 04 Oct 2010 13:27:42 GMT

Engineers have resolved the issue and restored the SafeAssign Service. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service Interruption Bulletin

Mon, 04 Oct 2010 13:20:27 GMT

SafeAssign Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

SafeAssign Service Interruption Restored

Mon, 04 Oct 2010 00:09:31 GMT

Engineers have resolved the issue and restored the SafeAssign Service. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service Interruption Bulletin

Sun, 03 Oct 2010 23:59:20 GMT

SafeAssign Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

SafeAssign Service Interruption Restored

Sun, 03 Oct 2010 14:26:00 GMT

Engineers have resolved the issue and restored the SafeAssign Service. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service Interruption Bulletin

Sun, 03 Oct 2010 14:19:04 GMT

SafeAssign Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause

SafeAssign Service Interruption Bulletin

Sat, 02 Oct 2010 16:29:26 GMT

SafeAssign Service Interruption Restored

Fri, 01 Oct 2010 15:53:05 GMT

Engineers have resolved the issue and restored the SafeAssign Service. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service Interruption Bulletin

Fri, 01 Oct 2010 15:35:57 GMT

SafeAssign Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

SafeAssign Service Interruption Bulletin

Fri, 01 Oct 2010 00:39:28 GMT

SafeAssign Service Interruption Bulletin

Thu, 30 Sep 2010 20:05:31 GMT

SafeAssign Services will be unavailable for a 15 minute window today, September 30th at 5
PM EST (9 PM GMT). The affected services will be restored by 5:15 PM EST (9:15 PM GMT) or earlier. This brief downtime window is to perform a database modification. Blackboard
regrets any inconvenience this may cause and appreciates your understanding of the need to
perform this system maintenance.

SafeAssign Service Interruption Restored

Thu, 30 Sep 2010 15:47:26 GMT

Engineers have resolved the issue and restored the SafeAssign Service. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service Interruption Bulletin

Thu, 30 Sep 2010 15:27:01 GMT

SafeAssign Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

SafeAssign Service Interruption Restored

Wed, 29 Sep 2010 21:34:50 GMT

Engineers have resolved the issue and restored the SafeAssign Service. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service Interruption Bulletin

Wed, 29 Sep 2010 21:27:55 GMT

SafeAssign Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

SafeAssign Service Interruption Restored

Wed, 29 Sep 2010 19:28:03 GMT

Engineers have resolved the issue and restored the SafeAssign Service. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service Interruption Bulletin

Wed, 29 Sep 2010 19:15:42 GMT

SafeAssign Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

Scholar Service Restored

Wed, 29 Sep 2010 14:22:10 GMT

Engineers have resolved the issue and have restored the Scholar Service. Blackboard regrets any inconvenience this may have caused.

Scholar Service Interruption Bulletin

Wed, 29 Sep 2010 14:15:33 GMT

Scholar Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

SafeAssign Service Interruption Restored

Wed, 29 Sep 2010 13:26:21 GMT

Engineers have resolved the issue and restored the SafeAssign Service. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service Interruption Bulletin

Wed, 29 Sep 2010 13:19:09 GMT

SafeAssign Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

SafeAssign Service Interruption Restored

Tue, 28 Sep 2010 18:53:18 GMT

Engineers have resolved the issue and restored the SafeAssign Service. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service Interruption Bulletin

Tue, 28 Sep 2010 18:43:56 GMT

SafeAssign Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

SafeAssign Service Interruption Bulletin

Mon, 20 Sep 2010 20:43:18 GMT

On Friday September 24th, 2010 between the hours of 02:00 am to 04:00 am US Eastern, the Managed Hosting Datacenter Infrastructure Team will be performing preventative maintenance on the Blackboard Beyond Production Environment for Safeassign. During this 2 hour period, the Blackboard Safeassign client applications will be unavailable.

For questions, please contact Managed Hosting Support at 1.888.788.5264 (US/Canada toll-free), or +1.202.715.6019, or your local toll-free number found at
http://www.blackboard.com/support/phonenumbers.aspx or submit a ticket through https://behind.blackboard.com.

Sincerely,
Blackboard Managed Hosting

SafeAssign Service Restored

Mon, 13 Sep 2010 12:54:14 GMT

Engineers have resolved the issue and have restored the SafeAssign Service. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service Interruption Bulletin

Mon, 13 Sep 2010 03:32:27 GMT

SafeAssign Service Interruption Restored

Mon, 13 Sep 2010 01:34:26 GMT

Engineers have resolved the issue and restored the SafeAssign Service. Blackboard regrets any inconvenience this may have caused

SafeAssign Service Interruption Bulletin

Mon, 13 Sep 2010 01:19:09 GMT

SafeAssign Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

SafeAssign Service Interruption Restored

Thu, 09 Sep 2010 16:29:52 GMT

Restored Engineers have resolved the issue and restored the SafeAssign Service. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service Interruption Bulletin

Thu, 09 Sep 2010 16:21:16 GMT

SafeAssign Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

SafeAssign Service Restored

Mon, 06 Sep 2010 07:26:37 GMT

Engineers have resolved the issue and have restored the SafeAssign Service. Blackboard regrets any inconvenience this may have caused.

End Date : Mon Sep 06 03:24:06 EDT 2010

SafeAssign Service Interruption Restored

Mon, 30 Aug 2010 13:56:55 GMT

Engineers have resolved the issue and restored the SafeAssign Service. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service Interruption Bulletin

Mon, 30 Aug 2010 13:51:04 GMT

SafeAssign Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

Scholar Service Restored

Wed, 28 Jul 2010 14:49:41 GMT

Engineers have resolved the issue and have restored the Scholar Service. Blackboard regrets any inconvenience this may have caused.

Scholar Service Interruption Bulletin

Wed, 28 Jul 2010 14:39:08 GMT

Scholar Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause

SafeAssign Service Interruption Restored

Mon, 26 Jul 2010 09:03:54 GMT

Blackboard staff has completed the maintenance and restored the SafeAssign Service.
Blackboard regrets any inconvenience this interruption may have caused.

SafeAssign Service Interruption Bulletin

Sun, 25 Jul 2010 10:03:24 GMT

SafeAssign Services are currently unavailable due to scheduled maintenance. The affected
services will be restored by July 26th at 6:00 am EDT (10 am GMT) or earlier. Blackboard
regrets any inconvenience this may cause and appreciates your understanding of the need to
perform this system maintenance.

Upcoming Scheduled Maintenance - Details of SafeAssign Update

Fri, 23 Jul 2010 16:28:01 GMT

This is to provide detailed information regarding upcoming scheduled maintenance on the SafeAssign Central Service. Per previous notifications, beginning on Sunday, July 25th at 6pm EDT (10 pm GMT), the SafeAssign Central Service will be down for an extended maintenance period. This maintenance period is to apply updates to the Central Service and to perform a database upgrade. This downtime is scheduled to conclude by Monday, July 26th at 6 am, EDT (10 am GMT). During this downtime window, SafeAssign will not be available. This downtime only impacts SafeAssign.

The updates applied to the Central Service are to resolve high priority client-reported issues with SafeAssign. Along with this Central Service update, updated SafeAssign Building Blocks will be available for download on Behind the Blackboard on Monday, July 26th prior to close of business. Please refer to this page on the Blackboard Maintenance Center for full details of these releases and of the issues resolved: http://kb.blackboard.com/display/DOCS/SafeAssign+July+2010+Update+Release+Notes

Upcoming Scheduled Maintenance Reminder on SafeAssign Services

Mon, 19 Jul 2010 17:47:47 GMT

This is a reminder of scheduled maintenance on SafeAssign Services. The SafeAssign
Services will be unavailable on Sunday, July 25th beginning at 6 pm EDT (10 pm GMT). The
SafeAssign Services will be restored by Monday, July 26th at 6 am EDT (10 am GMT), if not
sooner. This maintenance period is to apply updates to the Central Service and to perform
a database upgrade. Blackboard regrets any inconvenience this may cause and appreciates
your understanding of the need to perform this system maintenance.

SafeAssign Service Interruption Bulletin

Fri, 09 Jul 2010 14:56:58 GMT

SafeAssign Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

Scholar Service Restored

Mon, 28 Jun 2010 09:08:12 GMT

Engineers have resolved the issue and have restored the Scholar Service. Blackboard regrets any inconvenience this may have caused.

Scholar Service Interruption Bulletin

Mon, 28 Jun 2010 08:04:36 GMT

Scholar Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

Scholar Service Restored

Wed, 09 Jun 2010 14:36:12 GMT

Engineers have resolved the issue and have restored the Scholar Service. Blackboard regrets any inconvenience this may have caused.

Scholar Service Interruption Bulletin

Wed, 09 Jun 2010 14:19:36 GMT

Scholar Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

SafeAssign Service Interruption Restored

Tue, 08 Jun 2010 20:52:35 GMT

Engineers have resolved the issue and restored the SafeAssign Service at at Jun 08, 2010 @04:48 PM. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service Interruption Bulletin

Tue, 08 Jun 2010 20:43:00 GMT

SafeAssign Services are currently unavailable at Jun 08, 2010 @04:39 PM. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

SafeAssign Service Interruption Bulletin

Wed, 02 Jun 2010 04:50:52 GMT

On Friday June 4th, 2010 between the hours of 02:00 am to 04:00 am US Eastern, the
Managed Hosting Datacenter Infrastructure Team will be performing preventative
maintenance
on the Blackboard Beyond Production Environment for Safeassign. During this 2 hour period,
the Blackboard
Safeassign client applications will be unavailable.

For questions, please contact Managed Hosting Support at 1.888.788.5264 (US/Canada
toll-free), or +1.202.715.6019, or your local toll-free number found at
http://www.blackboard.com/support/phonenumbers.aspx or submit a ticket through
https://behind.blackboard.com.

Sincerely,
Blackboard Managed Hosting

SafeAssign Service Interruption Restored

Sun, 23 May 2010 23:29:58 GMT

Engineers have resolved the issue and restored the SafeAssign Service. Blackboard regrets any inconvenience this may have caused.

End Time : Sun May 23 19:28:53 EDT 2010

SafeAssign Service Interruption Bulletin

Sun, 23 May 2010 23:17:57 GMT

SafeAssign Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

Start Time : 05/23/2010 07:12 PM EDT

SafeAssign Service Restored

Wed, 12 May 2010 10:22:15 GMT

Engineers have resolved the issue and have restored the SafeAssign Service. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service Restored

Tue, 11 May 2010 04:36:10 GMT

Engineers have resolved the issue and have restored the SafeAssign Service. Blackboard regrets any inconvenience this may have caused

SafeAssign Service Interruption Bulletin

Tue, 11 May 2010 04:01:44 GMT

End of Data Center Maintenance, end of possible SafeAssign Service Interruption

Mon, 03 May 2010 05:53:11 GMT

Data Center Maintenance has completed and the SafeAssign Service is back to normal. Blackboard regrets any inconvenience this may have caused.

ENDTime : Monday - May 03 01:50:27 EDT 2010 .

Start of Data Center Maintenance, possible SafeAssign Service Interruption

Mon, 03 May 2010 04:01:45 GMT

Data Center Maintenance has started. The SafeAssign Service may experience interruption as a result. Blackboard regrets any inconvenience this may cause.

START DATE : Monday - 03-MAY-2010 12:01:00 AM EDT .

SafeAssign Service Interruption Bulletin

Mon, 03 May 2010 03:55:16 GMT

The following maintenance has been scheduled for < Monday - 03-MAY-2010 12:01:00 AM EDT > from < Monday - 03-MAY-2010 12:01:00 AM EDT> to < Monday - 03-MAY-2010 02:00:00 AM EDT >

Scholar Service Restored

Fri, 30 Apr 2010 14:23:50 GMT

Engineers have resolved the issue and have restored the Scholar Service. Blackboard regrets any inconvenience this may have caused

Scholar Service Interruption Bulletin

Fri, 30 Apr 2010 14:10:56 GMT

Scholar Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

Scholar Service Restored

Wed, 28 Apr 2010 06:18:36 GMT

Engineers have resolved the issue and have restored the Scholar Service. Blackboard regrets any inconvenience this may have caused.

End Time : Wed Apr 28 02:11:42 EDT 2010

SafeAssign Service Interruption Restored

Wed, 28 Apr 2010 06:09:17 GMT

Engineers have resolved the issue and restored the SafeAssign Service. Blackboard regrets any inconvenience this may have caused.

End Time : Wed Apr 28 02:07:16 EDT 2010

Scholar Service Interruption Bulletin

Wed, 28 Apr 2010 06:03:55 GMT

Scholar Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause

Start Time : 04/28/2010 01:37 AM EDT

SafeAssign Service Interruption Bulletin

Wed, 28 Apr 2010 05:57:05 GMT

SafeAssign Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

StartTime : 04/28/2010 01:37 AM EDT

SafeAssign Service Interruption Restored

Tue, 27 Apr 2010 17:28:39 GMT

Engineers have resolved the issue and restored the SafeAssign Service (Apr 27, 2010 @01:18 PM). Blackboard regrets any inconvenience this may have caused.

SafeAssign Service Interruption Bulletin

Tue, 27 Apr 2010 17:00:12 GMT

SafeAssign Services are currently unavailable (Apr 27, 2010 @12:52 PM). Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

SafeAssign Service Interruption Restored

Tue, 27 Apr 2010 16:49:20 GMT

Engineers have resolved the issue and restored the SafeAssign Service (Apr 27, 2010 @12:45 PM). Blackboard regrets any inconvenience this may have caused.

SafeAssign Service Interruption Bulletin

Tue, 27 Apr 2010 16:35:58 GMT

SafeAssign Services are currently unavailable. Start Time (Apr 27, 2010 @12:28 PM) Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

SafeAssign Service Interruption Restored

Tue, 27 Apr 2010 15:41:05 GMT

Engineers have resolved the issue and restored the SafeAssign Service. Blackboard regrets any inconvenience this may have caused.

End time : Tue Apr 27 11:39:02 EDT 2010

SafeAssign Service Interruption Bulletin

Tue, 27 Apr 2010 14:50:36 GMT

SafeAssign Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

Start Time : 04/27/2010 10:36 AM EDT

SafeAssign Service Interruption Restored

Mon, 26 Apr 2010 00:24:05 GMT

Engineers have resolved the issue and restored the SafeAssign Service. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service Interruption Bulletin

Mon, 26 Apr 2010 00:11:21 GMT

SafeAssign Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

Maintenance window Notification

Sat, 24 Apr 2010 07:51:51 GMT

On Monday May 3rd, 2010 between the hours of 12:01 am to 02:00 am US Eastern, the
Managed Hosting Datacenter Infrastructure Team will be performing preventative
maintenanceon the Blackboard Beyond Production Environment. During this period, the Blackboard SafeAssign application will be unavailable.

For questions, please contact Managed Hosting Support at 1.888.788.5264 (US/Canada
toll-free), or +1.202.715.6019, or your local toll-free number found at
http://www.blackboard.com/support/phonenumbers.aspx or submit a ticket through
https://behind.blackboard.com.

Sincerely,
Blackboard Managed Hosting

SafeAssign Service Restored

Thu, 15 Apr 2010 23:16:33 GMT

Engineers have resolved the issue and have restored the SafeAssign Service at 19:09 hrs EDT. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service Interruption Bulletin

Thu, 15 Apr 2010 21:27:54 GMT

SafeAssign Service Restored

Thu, 15 Apr 2010 16:29:40 GMT

Engineers have resolved the issue and have restored the SafeAssign Service. Blackboard regrets any inconvenience this may have caused.

END TIME:12:22 PM EDT

SafeAssign Service Interruption Bulletin

Thu, 15 Apr 2010 16:15:17 GMT

SafeAssign Service Restored

Thu, 15 Apr 2010 13:43:13 GMT

Engineers have resolved the issue and have restored the SafeAssign Service. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service Restored

Thu, 15 Apr 2010 12:29:47 GMT

Engineers have resolved the issue and have restored the SafeAssign Service. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service Delays Continue

Thu, 15 Apr 2010 12:10:19 GMT

SafeAssign Services continue to experience delays and longer processing times due to high loads. Engineers are working to resolve the issue. Blackboard regrets any inconvenience this may cause.

SafeAssign Service Interruption Bulletin

Thu, 15 Apr 2010 11:12:29 GMT

End of SafeAssign Service Maintenance

Thu, 15 Apr 2010 05:04:50 GMT

Engineers have completed the maintenance and restored the SafeAssign Service. Blackboard regrets any inconvenience this interruption may have caused.

Start of SafeAssign Service Maintenance

Thu, 15 Apr 2010 04:00:18 GMT

SafeAssign Services are currently unavailable due to scheduled maintenance. The affected services will be restored by 15-04-2010 at 12.30AM or earlier. Blackboard regrets any inconvenience this may cause and appreciates your understanding of the need to perform this system maintenance.

SafeAssign Service Interruption Restored

Mon, 12 Apr 2010 17:46:01 GMT

Engineers have resolved the issue and restored the SafeAssign Service. Blackboard regrets any inconvenience this may have caused.

End Time : 04/12/2010 01:40 PM EDT

SafeAssign Service Interruption Bulletin

Mon, 12 Apr 2010 17:29:10 GMT

SafeAssign Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

Start Time : 04/12/2010 01:15 PM EDT

SafeAssign Service Interruption Restored

Thu, 08 Apr 2010 21:27:55 GMT

Engineers have resolved the issue and restored the SafeAssign Service. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service Interruption Bulletin

Thu, 08 Apr 2010 21:13:39 GMT

SafeAssign Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

SafeAssign Service Restored

Thu, 08 Apr 2010 05:57:39 GMT

Engineers have resolved the issue and have restored the SafeAssign Service. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service Interruption Bulletin

Thu, 08 Apr 2010 04:33:47 GMT

SafeAssign Service Restored

Wed, 07 Apr 2010 22:46:14 GMT

Engineers have resolved the issue and have restored the SafeAssign Service. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service Interruption Bulletin

Wed, 07 Apr 2010 22:23:27 GMT

SafeAssign Service Interruption Restored

Wed, 31 Mar 2010 20:30:26 GMT

Engineers have resolved the issue and restored the SafeAssign Service. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service Interruption Bulletin

Wed, 31 Mar 2010 20:22:25 GMT

SafeAssign Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

SafeAssign Service Interruption Restored

Wed, 31 Mar 2010 18:49:01 GMT

Engineers have resolved the issue and restored the SafeAssign Service. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service Interruption Bulletin

Wed, 31 Mar 2010 18:38:24 GMT

SafeAssign Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

Scholar Service Restored

Wed, 31 Mar 2010 18:09:05 GMT

Engineers have resolved the issue and have restored the Scholar Service. Blackboard regrets any inconvenience this may have caused.

Scholar Service Interruption Bulletin

Wed, 31 Mar 2010 17:55:16 GMT

Scholar Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

SafeAssign Service Interruption Restored

Wed, 31 Mar 2010 02:52:20 GMT

Engineers have resolved the issue and restored the SafeAssign Service. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service Interruption Bulletin

Wed, 31 Mar 2010 02:46:12 GMT

SafeAssign Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

Maintenance window Notification

Tue, 23 Mar 2010 18:30:02 GMT

On Friday March 26th, 2010 between the hours of 02:00 am to 04:00 am US Eastern, the
Managed Hosting Datacenter Infrastructure Team will be performing preventative
maintenance on the Blackboard Beyond Production Environment for Sync. During this 2 hour period, the Blackboard Sync client applications, including the Blackboard Learn for iPhone,
Blackboard Learn for Facebook, and Blackboard Learn for the Microsoft
Bing Toolbar, will be unavailable.

For questions, please contact Managed Hosting Support at 1.888.788.5264 (US/Canada
toll-free), or +1.202.715.6019, or your local toll-free number found at
http://www.blackboard.com/support/phonenumbers.aspx or submit a ticket through
https://behind.blackboard.com.

Sincerely,
Blackboard Managed Hosting

Scholar Service Restored

Tue, 23 Mar 2010 14:57:49 GMT

Engineers have resolved the issue and have restored the Scholar Service. Blackboard regrets any inconvenience this may have caused.

Scholar Service Interruption Bulletin

Tue, 23 Mar 2010 12:13:58 GMT

Scholar Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

Scholar Service Restored

Tue, 23 Mar 2010 09:50:59 GMT

Engineers have resolved the issue and have restored the Scholar Service. Blackboard regrets any inconvenience this may have caused.

Scholar Service Interruption Bulletin

Tue, 23 Mar 2010 09:43:01 GMT

Scholar Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

Scholar Service Restored

Tue, 23 Mar 2010 09:26:43 GMT

Engineers have resolved the issue and have restored the Scholar Service. Blackboard regrets any inconvenience this may have caused.

Scholar Service Interruption Bulletin

Tue, 23 Mar 2010 09:13:19 GMT

Scholar Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

Scholar Service Restored

Tue, 23 Mar 2010 08:32:55 GMT

Engineers have resolved the issue and have restored the Scholar Service. Blackboard regrets any inconvenience this may have caused.

Scholar Service Interruption Bulletin

Tue, 23 Mar 2010 08:18:59 GMT

Scholar Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

Sync Service Restored

Fri, 19 Mar 2010 17:20:42 GMT

Engineers have completed the maintenance and restored the Sync service. Blackboard regrets any inconvenience this interruption may have caused.

ENDTIME : Fri Mar 19 13:19:41 EDT 2010

Maintenance window Notification

Fri, 19 Mar 2010 16:49:04 GMT

On Friday March 19th, 2010 between the hours of 01:00 pm to 01:15 pm US Eastern, the
Managed Hosting Datacenter Infrastructure Team will be performing preventative
maintenance
on the Blackboard Beyond Production Environment. During this period, the Blackboard
Sync client application will be unavailable.

For questions, please contact Managed Hosting Support at 1.888.788.5264 (US/Canada
toll-free), or +1.202.715.6019, or your local toll-free number found at
http://www.blackboard.com/support/phonenumbers.aspx or submit a ticket through
https://behind.blackboard.com.

Sincerely,
Blackboard Managed Hosting

Sync Service Restored

Thu, 18 Mar 2010 15:20:47 GMT

Engineers have resolved the issue and have restored the Sync Service. Blackboard regrets any inconvenience this may have caused.

Sync Service Interruption Bulletin

Thu, 18 Mar 2010 15:15:43 GMT

Sync Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

SafeAssign Service Restored

Wed, 17 Mar 2010 21:17:15 GMT

Engineers have resolved the issue and have restored the SafeAssign Service. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service Interruption Bulletin

Wed, 17 Mar 2010 20:55:44 GMT

Scholar Service Restored

Wed, 17 Mar 2010 16:10:31 GMT

Engineers have resolved the issue and have restored the Scholar Service. Blackboard regrets any inconvenience this may have caused.

Scholar Service Interruption Bulletin

Wed, 17 Mar 2010 15:55:54 GMT

Scholar Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

Facebook Sync Service Restored

Thu, 11 Mar 2010 01:32:54 GMT

Engineers have completed the maintenance and restored the Facebook Sync Service. Blackboard regrets any inconvenience this interruption may have caused.

Facebook Sync Service Interruption Bulletin

Thu, 11 Mar 2010 00:54:32 GMT

Facebook Sync Services are currently unavailable due to scheduled maintenance. The central service will be restored by 10-March-2010 at 8:15pm or earlier. Blackboard regrets any inconvenience this may cause and appreciates your understanding of the need to perform this system maintenance.

SafeAssign Service Interruption Restored

Mon, 08 Mar 2010 19:56:04 GMT

Engineers have resolved the issue and restored the SafeAssign Service. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service Interruption Bulletin

Mon, 08 Mar 2010 19:43:39 GMT

SafeAssign Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

Facebook Sync Service Restored

Mon, 08 Mar 2010 19:42:09 GMT

Engineers have resolved the issue and have restored the Facebook Sync Service. Blackboard regrets any inconvenience this may have caused.

iPhone Sync Service Restored

Mon, 08 Mar 2010 19:41:26 GMT

Engineers have resolved the issue and have restored the iPhone Sync Service. Blackboard regrets any inconvenience this may have caused.

Sync Service Restored

Mon, 08 Mar 2010 19:39:40 GMT

Engineers have resolved the issue and have restored the Sync Service. Blackboard regrets any inconvenience this may have caused.

Facebook Sync Service Interruption Bulletin

Mon, 08 Mar 2010 18:24:09 GMT

Facebook Sync Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

iPhone Sync Service Interruption Bulletin

Mon, 08 Mar 2010 18:23:35 GMT

iPhone Sync Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

Sync Service Interruption Bulletin

Mon, 08 Mar 2010 18:22:55 GMT

Sync Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

Sync Service Restored

Mon, 08 Mar 2010 14:55:26 GMT

Engineers have resolved the issue and have restored the Sync Service. Blackboard regrets any inconvenience this may have caused.

End Time < Mon Mar 08 09:54:07 EST 2010 > .

Sync Service Interruption Bulletin

Mon, 08 Mar 2010 14:49:11 GMT

Sync Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

Beginning at < Mon Mar 08 09:48 EST 2010 >

End of SafeAssign Service Maintenance

Fri, 05 Mar 2010 11:37:22 GMT

Engineers have completed the maintenance and restored the SafeAssign Service at <06:30 AM EST 2010 > . Blackboard regrets any inconvenience this interruption may have caused.

Start of SafeAssign Service Maintenance

Fri, 05 Mar 2010 07:15:00 GMT

SafeAssign Services are currently unavailable due to scheduled maintenance. The affected services will be restored by <05-March-2010> at <02:00 to 06:00> or earlier. Blackboard regrets any inconvenience this may cause and appreciates your understanding of the need to perform this system maintenance.

Maintenance window Notification

Thu, 25 Feb 2010 12:49:34 GMT

On Friday March 5th, 2010 between the hours of 02:00 am to 04:00 am US Eastern, the
Managed Hosting Datacenter Infrastructure Team will be performing preventative maintenance
on the Blackboard Beyond Production Environment. During this 2 hour period, the Blackboard
SafeAssign & Sync client applications, including the Blackboard Learn for iPhone,
Blackboard Learn for Facebook, SafeAssign, Scholar, and Blackboard Learn for the Microsoft
Bing Toolbar, will be unavailable.

For questions, please contact Managed Hosting Support at 1.888.788.5264 (US/Canada
toll-free), or +1.202.715.6019, or your local toll-free number found at
http://www.blackboard.com/support/phonenumbers.aspx or submit a ticket through
https://behind.blackboard.com.

Sincerely,
Blackboard Managed Hosting

Blackboard Beyond maintenance window on March 5th

Tue, 23 Feb 2010 22:51:51 GMT

On Friday March 5th, 2010 between the hours of 02:00am to 04:00am US Eastern Time (07:00-09:00 GMT), the Managed Hosting Datacenter Infrastructure Team will be performing preventive maintenance on the Blackboard Beyond production environment. During this 2 hour window, the Blackboard SafeAssign & Blackboard Sync client applications, including the Blackboard Learn for iPhone, Blackboard Learn for Facebook, SafeAssign, Scholar, and Blackboard Learn for the Microsoft Bing Toolbar, will be unavailable. For questions, please contact Managed Hosting Support at 1.888.788.5264 (US/Canada toll-free), +1.202.715.6019, or your local toll-free number listed at http://www.blackboard.com/support/phonenumbers.aspx. Alternatively, you may submit a support ticket through Behind the Blackboard at https://behind.blackboard.com .

SafeAssign Service Interruption Restored

Tue, 23 Feb 2010 02:57:19 GMT

Engineers have resolved the issue and restored the SafeAssign Service. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service Interruption Bulletin

Tue, 23 Feb 2010 02:48:25 GMT

SafeAssign Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

iPhone Sync Service Restored

Tue, 23 Feb 2010 00:50:33 GMT

Engineers have resolved the issue and have restored the iPhone Sync Service. Blackboard regrets any inconvenience this may have caused.

iPhone Sync Service Interruption Bulletin

Tue, 23 Feb 2010 00:41:09 GMT

iPhone Sync Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

Scheduled Maintenance of Service - END

Fri, 19 Feb 2010 07:01:27 GMT

Engineers have completed the maintenance and restored the Sync service [S07AE10VA2 ]. Blackboard regrets any inconvenience this interruption may have caused.

Scheduled Maintenance of Service - START

Fri, 19 Feb 2010 06:46:09 GMT

Sync S07AE10VA2 services are currently unavailable due to scheduled maintenance. The central service will be restored by another 10 minutes or earlier. Blackboard regrets any inconvenience this may cause and appreciates your understanding of the need to perform this system maintenance.

Facebook Sync Service Restored

Wed, 17 Feb 2010 00:38:43 GMT

Engineers have completed the maintenance and restored the Facebook Sync Service. Blackboard regrets any inconvenience this interruption may have caused.

iPhone Sync Service Restored

Wed, 17 Feb 2010 00:37:31 GMT

Engineers have completed the maintenance and restored the iPhone Sync Service. Blackboard regrets any inconvenience this interruption may have caused.

Sync Service Restored

Wed, 17 Feb 2010 00:37:08 GMT

Engineers have completed the maintenance and restored the Sync service. Blackboard regrets any inconvenience this interruption may have caused.

Scheduled Maintenance of Facebook Sync Service Bulletin

Wed, 17 Feb 2010 00:13:29 GMT

As part of Blackboard's effort to maintain current versions of software, the Facebook Sync Central Services may be interrupted periodically on 16-Feb-2010, beginning at 19:00 EST. The affected services will be restored by 16-Feb-2010 at 19:45 EDT or earlier. Blackboard regrets any inconvenience this may cause and appreciates your understanding of the need to perform this system maintenance.

Scheduled Maintenance of iPhone Sync Service Bulletin

Wed, 17 Feb 2010 00:12:12 GMT

As part of Blackboard's effort to maintain current versions of software, the iPhone Sync Central Services may be interrupted periodically on 16-Feb-2010, beginning at 19:00 EST. The affected services will be restored by 16-Feb-2010 at 19:45 EST or earlier. Blackboard regrets any inconvenience this may cause and appreciates your understanding of the need to perform this system maintenance.

Sync Service Interruption Bulletin

Wed, 17 Feb 2010 00:10:53 GMT

Sync services are currently unavailable due to scheduled maintenance. The central service will be restored by 16-Feb-2010 at 19:45 EST or earlier. Blackboard regrets any inconvenience this may cause and appreciates your understanding of the need to perform this system maintenance.

Facebook Sync Service Restored

Tue, 16 Feb 2010 07:22:41 GMT

Engineers have resolved the issue and have restored the Facebook Sync Service. Blackboard regrets any inconvenience this may have caused.

Issues Started at : Tue Feb 16 01:27:13 EST 2010
Issues Ended at : Tue Feb 16 02:13:17 EST 2010

iPhone Sync Service Restored

Tue, 16 Feb 2010 07:22:06 GMT

Engineers have resolved the issue and have restored the iPhone Sync Service. Blackboard regrets any inconvenience this may have caused.

Issues Started at : Tue Feb 16 01:27:13 EST 2010
Issues Ended at : Tue Feb 16 02:13:17 EST 2010

Sync Service Restored

Tue, 16 Feb 2010 07:21:41 GMT

Engineers have resolved the issue and have restored the Sync Service. Blackboard regrets any inconvenience this may have caused.

Issues Started at : Tue Feb 16 01:27:13 EST 2010
Issues Ended at : Tue Feb 16 02:13:17 EST 2010

Facebook Sync Service Interruption Bulletin

Tue, 16 Feb 2010 06:37:07 GMT

Facebook Sync Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

iPhone Sync Service Interruption Bulletin

Tue, 16 Feb 2010 06:36:48 GMT

iPhone Sync Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

Sync Service Interruption Bulletin

Tue, 16 Feb 2010 06:36:31 GMT

Sync Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

iPhone Sync Service Restored

Tue, 16 Feb 2010 06:01:12 GMT

Engineers have resolved the issue and have restored the iPhone Sync Service. Blackboard regrets any inconvenience this may have caused.

iPhone Sync Service Interruption Bulletin

Tue, 16 Feb 2010 05:54:28 GMT

iPhone Sync Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

iPhone Sync Service Restored

Tue, 16 Feb 2010 04:03:24 GMT

Engineers have resolved the issue and have restored the iPhone Sync Service. Blackboard regrets any inconvenience this may have caused.

iPhone Sync Service Interruption Bulletin

Tue, 16 Feb 2010 03:57:09 GMT

iPhone Sync Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

Sync Service Restored

Wed, 10 Feb 2010 01:46:31 GMT

Engineers have resolved the issue and have restored the Sync Service. Blackboard regrets any inconvenience this may have caused.

Issues started at 02/09/2010 06:54 PM and ended at 02/09/2010 08:33 PM.

Facebook Sync Service Restored

Wed, 10 Feb 2010 01:45:32 GMT

Engineers have resolved the issue and have restored the Facebook Sync Service. Blackboard regrets any inconvenience this may have caused.

Issues started at 02/09/2010 06:54 PM and ended at 02/09/2010 08:33 PM.

iPhone Sync Service Restored

Wed, 10 Feb 2010 01:44:52 GMT

Engineers have resolved the issue and have restored the iPhone Sync Service. Blackboard regrets any inconvenience this may have caused.

Issues started at 02/09/2010 06:54 PM and ended at 02/09/2010 08:33 PM.

Facebook Sync Service Interruption Bulletin

Wed, 10 Feb 2010 00:28:45 GMT

Facebook Sync Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

Sync Service Interruption Bulletin

Wed, 10 Feb 2010 00:28:17 GMT

Sync Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

iPhone Sync Service Interruption Bulletin

Wed, 10 Feb 2010 00:01:34 GMT

iPhone Sync Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

Scheduled Maintenance of Service - END

Thu, 04 Feb 2010 03:53:00 GMT

Engineers have applied cert completed the maintenance and restored the services in Central server [S01AE10VA2 ]. Blackboard regrets any inconvenience this interruption may have caused.

Scheduled Maintenance of Service - START

Thu, 04 Feb 2010 03:49:53 GMT

In central server S01AE10VA2 as we are applying cert it need services bounce. So your service may interrupt intermittently another 5 minutes. Blackboard regrets any inconvenience this may cause and appreciates your understanding of the need to perform this system maintenance

Facebook Sync Service Restored

Tue, 02 Feb 2010 07:13:54 GMT

Engineers have resolved the issue and have restored the Facebook Sync Service. Blackboard regrets any inconvenience this may have caused.

iPhone Sync Service Restored

Tue, 02 Feb 2010 07:12:54 GMT

Engineers have resolved the issue and have restored the iPhone Sync Service. Blackboard regrets any inconvenience this may have caused.

Sync Service Restored

Tue, 02 Feb 2010 07:11:41 GMT

Engineers have resolved the issue and have restored the Sync Service. Blackboard regrets any inconvenience this may have caused.

Facebook Sync Service Interruption Bulletin

Tue, 02 Feb 2010 06:10:29 GMT

Facebook Sync Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

iPhone Sync Service Interruption Bulletin

Tue, 02 Feb 2010 06:09:14 GMT

iPhone Sync Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

Sync Service Interruption Bulletin

Tue, 02 Feb 2010 05:55:04 GMT

Sync Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

SafeAssign Service Interruption Restored

Fri, 22 Jan 2010 12:39:30 GMT

Engineers have resolved the issue and have restored the SafeAssign Service on Jan 22, 2010 @07:20 AM US Eastern Time . Blackboard regrets any inconvenience this may have caused.

SafeAssign Service Restored

Fri, 22 Jan 2010 12:36:53 GMT

Engineers have resolved the issue and have restored the SafeAssign Service on Jan 22, 2010 @07:20 AM US Eastern Time .

Blackboard regrets any inconvenience this may have caused.

SafeAssign Service Interruption Restored

Fri, 22 Jan 2010 12:35:10 GMT

Engineers have resolved the issue and have restored the SafeAssign Service on Jan 22, 2010 @07:20 AM US Eastern Time .

Blackboard regrets any inconvenience this may have caused.

SafeAssign Service Interruption Bulletin

Fri, 22 Jan 2010 12:33:05 GMT

SafeAssign Services unavailable on Jan 22, 2010 @07:06 AM US Eastern Time .

Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

SafeAssign Service Interruption Bulletin

Fri, 22 Jan 2010 12:26:51 GMT

SafeAssign Services are currently unavailable.Content Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

Sync Service Restored

Thu, 21 Jan 2010 05:46:13 GMT

Engineers have resolved the issue and have restored the Sync Service. Blackboard regrets any inconvenience this may have caused.

Sync Service Interruption Bulletin

Thu, 21 Jan 2010 04:59:20 GMT

Sync Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

Scholar Service Restored

Wed, 20 Jan 2010 17:56:26 GMT

Engineers have resolved the issue and have restored the Scholar Service. Blackboard regrets any inconvenience this may have caused.

Scholar Service Interruption Bulletin

Wed, 20 Jan 2010 17:53:27 GMT

Scholar Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

SafeAssign Service Restored

Wed, 13 Jan 2010 22:23:15 GMT

Engineers have resolved the issue and have restored the SafeAssign Serviceat 5:10 PM EDT. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service Interruption Bulletin

Wed, 13 Jan 2010 22:17:00 GMT

SafeAssign Services are currently unavailable at 5:00 PM EST. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.

SafeAssign Service Restored

Mon, 11 Jan 2010 22:38:51 GMT

Engineers have resolved the issue and have restored the SafeAssign Service. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service Interruption Bulletin

Mon, 11 Jan 2010 21:58:28 GMT

SafeAssign Service Restored

Mon, 11 Jan 2010 18:06:20 GMT

Engineers have resolved the issue and have restored the SafeAssign Service. Blackboard regrets any inconvenience this may have caused.

SafeAssign Service Interruption Bulletin

Mon, 11 Jan 2010 17:24:13 GMT

Announcing the Blackboard Central Service RSS Feed for notification about system outages

Tue, 05 Jan 2010 21:43:04 GMT

Blackboard has now made available a new notification system for Blackboard Central Services including ScholarTM, SyncTM and SafeAssignTM. The new system will provide a notification of either unplanned outages or planned maintenance to the Central Services through an RSS feed.

For information about Blackboard RSS feeds please visit
https://behind.blackboard.com/s/sysadminas/account/extranet/rssfeeds.Bb

SafeAssign Service Restored

Mon, 21 Dec 2009 18:01:58 GMT

Engineers have resolved the issue and have restored the SafeAssign Service. Blackboard regrets any inconvenience this may have caused. Please contact Blackboard Support if you have any questions.

SafeAssign Service Delays Continue

Mon, 21 Dec 2009 17:32:36 GMT

SafeAssign Services continue to experience delays and longer processing times due to high loads. Blackboard regrets any inconvenience this may cause. Please contact Blackboard Support if you have any questions.

SafeAssign Service Delays

Mon, 21 Dec 2009 17:18:04 GMT

SafeAssign Services are temporarily experiencing delays due to high usage. This might result in longer paper processing times. Blackboard regrets any inconvenience this may cause. Please contact Blackboard Support if you have any questions.

Sync Service Restored

Thu, 17 Dec 2009 08:51:18 GMT

Engineers have completed the maintenance and restored the Sync service. Blackboard regrets any inconvenience this interruption may have caused.

Please contact Blackboard Support if you have any questions.

Scheduled Maintenance of Sync Service Bulletin

Thu, 17 Dec 2009 07:29:44 GMT

As part of Blackboard's effort to maintain current versions of software, the Sync Central Services may be interrupted periodically on 17-Dec-2009, beginning at 3 AM EDT. The affected services will be restored by 17-Dec-2009 at 3.30AM EDT or earlier. Blackboard regrets any inconvenience this may cause and appreciates your understanding of the need to perform this system maintenance. Please contact Blackboard Support if you have any questions.

SafeAssign Service Interruption Restored

Tue, 08 Dec 2009 19:43:36 GMT

Engineers have resolved the issue and restored the SafeAssign Service. Blackboard regrets any inconvenience this may have caused. Please contact Blackboard Support if you have any questions.

SafeAssign Service Interruption Bulletin

Tue, 08 Dec 2009 19:36:48 GMT

SafeAssign Services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause. Please contact Blackboard Support if you have any questions.

Maintenance completed

Fri, 04 Dec 2009 18:22:16 GMT

"Engineers have completed the scheduled maintenance and restored the Bb Sync, Bb Sync Facebook and Bb Sync iPhone services. Blackboard regrets any inconvenience this interruption may have caused. Please contact Blackboard Client Support if you have any questions."

Scheduled Maintenance of Service

Fri, 04 Dec 2009 16:12:49 GMT

Maintenance Started

"Bb Sync, Bb Sync Facebook and Bb Sync iPhone services are currently unavailable due to scheduled maintenance. The affected services will be restored by December 4, 2009 at 12 pm EST or earlier. Blackboard regrets any inconvenience this may cause and appreciates your understanding of the need to perform this system maintenance. Please contact Blackboard Client Support if you have any questions."

SafeAssign Service Interruption Restored

Wed, 02 Dec 2009 22:15:14 GMT

Engineers have resolved the issue and restored the SafeAssign Service. Blackboard regrets any inconvenience this may have caused. Please contact Blackboard Support if you have any questions.

SafeAssign Service Interruption Bulletin

Wed, 02 Dec 2009 20:07:51 GMT

SafeAssign Service Restored

Mon, 30 Nov 2009 21:52:41 GMT

Engineers have resolved the issue and have restored the SafeAssign service. Blackboard regrets any inconvenience this may have caused. Please contact Blackboard Support if you have any questions.

SafeAssign Service Interruption Bulletin

Mon, 30 Nov 2009 21:22:52 GMT

SafeAssign services are temporarily experiencing delays due to high usage. This might result in longer paper processing times. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause. Please contact Blackboard Support if you have any questions.

SafeAssign Service Restored

Mon, 02 Nov 2009 03:06:58 GMT

Engineers have resolved the issue and have restored the SafeAssign service. Blackboard regrets any inconvenience this may have caused. Please contact Blackboard Support if you have any questions.

SafeAssign Service Interruption Bulletin

Mon, 02 Nov 2009 00:23:42 GMT

SafeAssign Service Interruption Restored

Sun, 25 Oct 2009 07:47:46 GMT

Engineers have resolved the issue and restored the SafeAssign service. Blackboard regrets any inconvenience this may have caused. Please contact Blackboard Support if you have any questions.

Maintenance are completed , Services are up and running

Fri, 23 Oct 2009 12:47:37 GMT

Managed Hosting Engineers have completed the planned maintenance at our Virginia Data Center 2. The SafeAssign, Scholar, and Sync Central Services are up and running.

Thankyou.

Reminder Notification for SafeAssign Service Interruption Bulletin for Friday, October 23rd, 2009.

Thu, 22 Oct 2009 14:32:02 GMT

Details: During our regular weekly maintenance window of 02:00 am to 06:00 am US Eastern
on Friday October 23rd, 2009, Managed Hosting Engineers will perform proactive
maintenance at our Virginia Data Center 2, which hosts the SafeAssign, Scholar, and Sync Central Services. During this window, users will not have access to these Central Services. If
you have any questions regarding this maintenance or this notification, please contact
Blackboard Support team.

Unscheduled Hardware Maintenance –END

Sun, 18 Oct 2009 17:27:34 GMT

Engineers have resolved the issue and restored the SafeAssign service. Blackboard regrets any inconvenience this may have caused. Please contact Blackboard Support if you have any questions.

Unscheduled Hardware Maintenance – Possible Interruption

Sun, 18 Oct 2009 17:11:58 GMT

Engineers are currently inspecting the hardware that SafeAssign runs on. We do not expected an outage, however we are requesting clients to be aware that a chance of an interruption is possible. Thank you for your patience while we perform this unscheduled maintenance.

SafeAssign Service Restored

Fri, 16 Oct 2009 04:16:24 GMT

Engineers have resolved the issue and have restored the SafeAssign service. Blackboard regrets any inconvenience this may have caused. Please contact Blackboard Support if you have any questions.

Reminder Notification for SafeAssign Service Interruption Bulletin for Friday,October 23rd, 2009.

Thu, 15 Oct 2009 17:06:53 GMT

During our regular weekly maintenance window of 02:00 am to 06:00 am US Eastern
on Friday October 23rd, 2009, Managed Hosting Engineers will perform proactive maintenance at our Virginia Data Center 2, which hosts the SafeAssign, Scholar, and Sync Central Services. During this window, users will not have access to these Central Services. If you have any questions regarding this maintenance or this notification, please contact Blackboard Support team.

SafeAssign Service Interruption

Thu, 15 Oct 2009 08:57:57 GMT

SafeAssign Service Restored

Thu, 15 Oct 2009 07:22:32 GMT

Engineers have resolved the issue and restored the SafeAssign service. Blackboard regrets any inconvenience this may have caused. Please contact Blackboard Support if you have any questions.

Unscheduled SafeAssign Service Interruption Bulletin

Thu, 15 Oct 2009 06:35:08 GMT

SafeAssign services are currently unavailable. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause. Please contact Blackboard Support if you have any questions.

End of SafeAssign Service Maintenance

Sat, 10 Oct 2009 21:46:39 GMT

Engineers have completed the maintenance at 5.28 PM EDT and restored the SafeAssign service. Blackboard regrets any inconvenience this interruption may have caused. Please contact Blackboard Support if you have any questions

Start of SafeAssign Service Maintenance

Sat, 10 Oct 2009 12:34:44 GMT

SafeAssign services are currently unavailable due to scheduled maintenance. The affected services will be restored by 11-OCT-2009 at 08:00:00 AM or earlier. Blackboard regrets any inconvenience this may cause and appreciates your understanding of the need to perform this system maintenance. Please contact Blackboard Support if you have any questions.

SafeAssign Service Restored

Thu, 08 Oct 2009 23:57:30 GMT

Engineers have resolved the issue and have restored the SafeAssign service. Blackboard regrets any inconvenience this may have caused. Please contact Blackboard Support if you have any questions.

SafeAssign Service Interruption Bulletin

Thu, 08 Oct 2009 16:27:46 GMT

SafeAssign Service Restored

Thu, 08 Oct 2009 07:57:19 GMT

Engineers have resolved the issue and have restored the SafeAssign service. Blackboard regrets any inconvenience this may have caused. Please contact Blackboard Support if you have any questions.

SafeAssign Service Delays Continue

Thu, 08 Oct 2009 04:17:46 GMT

SafeAssign services continue to experience delays and longer processing times due to high loads. Engineers are working to resolve the issue. Blackboard regrets any inconvenience this may cause. Please contact Blackboard Support if you have any questions.

SafeAssign Service Interruption Restored

Wed, 07 Oct 2009 19:49:27 GMT

Engineers have resolved the issue and have restored the SafeAssign service. Blackboard regrets any inconvenience this may have caused. Please contact Blackboard Support if you have any questions.

SafeAssign Service Interruption Bulletin

Wed, 07 Oct 2009 19:37:30 GMT

SafeAssign Service Restored

Mon, 05 Oct 2009 21:35:49 GMT

Engineers have resolved the issue and have restored the SafeAssign service. Blackboard regrets any inconvenience this may have caused. Please contact Blackboard Support if you have any questions.

SafeAssign Service Interruption Bulletin

Mon, 05 Oct 2009 19:52:08 GMT

SafeAssign Service Interruption Bulletin for Friday, October 23rd, 2009

Fri, 02 Oct 2009 15:10:29 GMT

^{During our regular weekly maintenance window of 02:00 am to 06:00 am US Eastern on Friday October 23rd, 2009, Managed Hosting Engineers will perform proactive maintenance at our Virginia Data Center 2, which hosts the SafeAssign, Scholar, and Sync Central Services. During this window, users will not have access to these Central Services. If you have any questions regarding this maintenance or this notification, please contact Blackboard Support team.}

SafeAssign Service Restored

Thu, 17 Sep 2009 00:05:04 GMT

Engineers have resolved the issue and have restored the SafeAssign service. Blackboard regrets any inconvenience this may have caused. Please contact Blackboard Support if you have any questions.

SafeAssign Service Restored

Wed, 09 Sep 2009 04:20:57 GMT

Engineers have resolved the issue and restored the SafeAssign service. Blackboard regrets any inconvenience this may have caused. Please contact Blackboard Support if you have any questions.

Unscheduled SafeAssign Service Interruption Bulletin

Wed, 09 Sep 2009 04:05:16 GMT

End of Scheduled SafeAssign Service Maintenance

Sat, 15 Aug 2009 21:35:04 GMT

Engineers have completed the scheduled maintenance and restored the SafeAssign service.Blackboard regrets any inconvenience this interruption may have caused.Please contact Blackboard Support if you have any questions.

Start of Scheduled SafeAssign Service Maintenance

Sat, 15 Aug 2009 14:06:58 GMT

SafeAssign services are currently unavailable due to scheduled maintenance. The affected services will be restored by August 15, 2009 at 6:00 PM Eastern Time or earlier.
Blackboard regrets any inconvenience this may cause and appreciates your understanding of the need to perform this system maintenance. Please contact Blackboard Support if you have any questions.

Upcoming Scheduled Maintenance of SafeAssign Service

Fri, 14 Aug 2009 21:33:59 GMT

As part of Blackboard’s effort to maintain current versions of software, the SafeAssign services may be interrupted periodically on August 15, 2009, beginning at 10:00 AM. The affected services will be restored by August 15, 2009 at 6:00 PM Eastern Time or earlier. Blackboard regrets any inconvenience this may cause and appreciates your understanding of the need to perform this system maintenance.Please contact Blackboard Support if you have any questions.

End of Scheduled SafeAssign Service Maintenance

Thu, 06 Aug 2009 12:36:56 GMT

Engineers have completed the scheduled maintenance and restored the SafeAssign service.
Blackboard regrets any inconvenience this interruption may have caused. Please contact Blackboard Support if you have any questions.

Start of scheduled maintenance

Thu, 06 Aug 2009 07:12:26 GMT

Impact of Work:
We have an emergency maintenance to address a security issue. During this time you will experience a brief downtime of a few minutes as we restart services. As a precaution, we advise that you inform your faculty and students to expect intermittent service interruptions during this maintenance window. We will take every precaution to keep the work seamless and maintain system availability.

Date: Thursday, August 6th 2009
Start time: 02:00AM Local Data Center Time
Estimated end time: 06:00AM Local Data Center Time

Services: All clients in those Data Centers
Type of work: Applying Patch

Upcoming Scheduled Maintenance of SafeAssign Service

Wed, 05 Aug 2009 19:38:12 GMT

Subject: Emergency maintenance notification for Thursday, August 6th 2009 for the following datacenters Northern Virginia datacenter 2

Date:                                        Thursday, August 6th 2009
Start time:                                 02:00AM Local Data Center Time
Estimated end time:                   06:00AM Local Data Center Time
Type of work:                            Applying Patch

Impact of Work:
We have an emergency maintenance to address a security issue. During this time you will experience a brief downtime of a few minutes as we restart services. As a precaution, we advise that you inform your faculty and students to expect intermittent service interruptions during this maintenance window. We will take every precaution to keep the work seamless and maintain system availability.

For questions, please contact Managed Hosting Support at 1.888.788.5264 (US/Canada toll-free), or +1.202.715.6019, or your local toll-free number found at http://www.blackboard.com/support/phonenumbers.aspx or submit a ticket through http://behind.blackboard.com

Scheduled Maintenance of SafeAssign Service -END

Sat, 01 Aug 2009 19:08:23 GMT

This is the completed notification for the emergency maintenance for today Saturday, August 1st 2009, which started 08:00 hrs US Eastern and is expected to conclude at 22:00 hrs US Eastern. The scheduled switch replacement has been successfully completed. Please contact Blackboard Support if you have any questions.

Upcoming Scheduled Maintenance of SafeAssign Service

Sat, 01 Aug 2009 12:00:21 GMT

As part of Blackboard’s Network Switch Replacement Maintenance started , the SafeAssign services may be interrupted periodically on Saturday, August 1st 2009 , beginning at 08:00 hrs EDT . The affected services will be restored by Saturday, August 1st 2009 at 22:00 hrs EDT or earlier. Blackboard regrets any inconvenience this may cause and appreciates your understanding of the need to perform this system maintenance. Please contact Blackboard Support if you have any questions.

Upcoming Scheduled Maintenance of SafeAssign Service

Wed, 29 Jul 2009 06:51:42 GMT

As part of Blackboard’s Network Switch Replacement, the SafeAssign services may be interrupted periodically on Saturday, August 1st 2009 , beginning at 08:00 hrs EDT . The affected services will be restored by Saturday, August 1st 2009 at 22:00 hrs EDT or earlier. Blackboard regrets any inconvenience this may cause and appreciates your understanding of the need to perform this system maintenance. Please contact Blackboard Support if you have any questions.

SafeAssign Service Restored

Sun, 26 Jul 2009 23:11:51 GMT

Engineers have resolved the issue and restored the SafeAssign service. Blackboard regrets any inconvenience this may have caused. Please contact Blackboard Support if you have any questions.

Unscheduled SafeAssign Service Interruption Bulletin

Sun, 26 Jul 2009 23:07:05 GMT

Safeassign was not down during the event.

Fri, 24 Jul 2009 08:04:22 GMT

Engineers have completed the planned maintenance in our data center (for Back to School 2009). Blackboard regrets any inconvenience this interruption may have caused. Please contact Blackboard Support if you have any questions.

Data Center Schedule Maintenance Notice for July 24th, 2009

Thu, 23 Jul 2009 17:24:08 GMT

In preparations for “Back to School 2009” our Managed Hosting Engineers will be performing maintenance on the hosted Blackboard environments; the purpose of this maintenance is to proactively perform needed maintenance on the existing infrastructure in our datacenter. This maintenance is expected to take place on Friday July 24th, 2009 from 03:00am to 07:00am US Eastern. During this window service interruptions are expected for all systems, including SafeAssign, Scholar, and Bb Sync. If you have any questions regarding this maintenance or this notification, please contact Blackboard Support.

SafeAssign Latency - Resolved

Mon, 13 Jul 2009 20:30:49 GMT

Engineers have resolved the Network Latency issue at the Data Center and SafeAssign Services are back to normal. Please note that the previous message indicated an outage with SafeAssign; this was not the case. SafeAssign did not experience a service outage - there was a slight possibility of a Network Latency earlier today, which has been resolved.

Service Interruption Possible_Network Latency

Mon, 13 Jul 2009 20:25:14 GMT

We have been notified by one of our ISPs that they are currently experiencing problems within their network. This may result in increased latency and/or packet loss when trying to access your hosted Blackboard system. A benefit of being a Blackboard Managed Hosting client is that we maintain multiple redundant connections to the Internet and this should help the situation. It is possible that traffic will be directed to our second provider during this time. We currently have our Managed Hosting Engineers monitoring the situation. You will receive subsequent notification when we receive additional information by our ISP or when the problem is resolved.For questions, please contact our Managed Hosting Support team.

Possible SafeAssign Service Latency

Mon, 13 Jul 2009 20:03:30 GMT

SafeAssign Service Restored

Tue, 16 Jun 2009 19:21:40 GMT

Engineers have resolved the issue and restored the SafeAssign service. Blackboard regrets any inconvenience this may have caused. Please contact Blackboard Support if you have any questions.

Unscheduled SafeAssign Service Interruption Bulletin

Tue, 16 Jun 2009 18:08:42 GMT

SafeAssign Service Restored

Wed, 10 Jun 2009 04:26:31 GMT

Engineers have resolved the issue and have restored the SafeAssign service. Blackboard regrets any inconvenience this may have caused. Please contact Blackboard Support if you have any questions.

SafeAssign Service Interruption Bulletin

Wed, 10 Jun 2009 01:07:57 GMT

End of SafeAssign Service Maintenance

Tue, 02 Jun 2009 15:23:54 GMT

Engineers have completed the maintenance and restored the SafeAssign service. Blackboard regrets any inconvenience this interruption may have caused. Please contact Blackboard Support if you have any questions.

Upcoming Maintenance of SafeAssign Service

Tue, 02 Jun 2009 14:07:39 GMT

As part of Blackboard’s effort to maintain current versions of software, the SafeAssign services may be interrupted periodically on June 2, 2009 , beginning at 10:30 AM Eastern . The affected services will be restored by June 2, 2009 at 11:30 AM Eastern or earlier. Blackboard regrets any inconvenience this may cause and appreciates your understanding of the need to perform this system maintenance. Please contact Blackboard Support if you have any questions.

SafeAssign Service Interruption Bulletin

Thu, 28 May 2009 00:04:57 GMT

SafeAssign Service Interruption Bulletin

Fri, 15 May 2009 19:53:34 GMT

The following maintenance has been scheduled for May 22nd 2009 from 3am EDT to 8am EDT Our Managed Hosting Engineers will be performing maintenance on the data center infrastructure hosting the SafeAssign, Scholar, and Sync Central Services. During this window, users will not have access to these Central Services.If you have any questions regarding this maintenance or this notification, please contact Blackboard Support team.

Possible SafeAssign Interruption

Tue, 12 May 2009 20:19:36 GMT

Today, May 12, 2009 at approximately 13:00 hrs EDT, we experienced a network interruption of services with our core routers which impaired traffic to our infrastructure. During this 15 minute incident, SafeAssign Services may have been nonresponsive or not available. The cause of the problem was immediately diagnosed and resolved. We regret any inconvenience this issue may have caused. Please direct any questions to the Blackboard Support team.

End of Scheduled SafeAssign Service Maintenance

Thu, 07 May 2009 17:28:44 GMT

Engineers have completed the scheduled maintenance and restored the SafeAssign service. Blackboard regrets any inconvenience this interruption may have caused. Please contact Blackboard Support if you have any questions.

Upcoming Scheduled Maintenance of SafeAssign Service

Thu, 07 May 2009 16:39:45 GMT

As part of Blackboard’s effort to maintain current versions of software,
the SafeAssign services may be interrupted periodically on May 7th 2009, beginning at 1:00 PM Eastern. The affected services will be restored by May 7th 2009 at 1:15 PM or earlier. Blackboard regrets any inconvenience this may cause and appreciates your understanding of the need to perform this system maintenance.
Please contact Blackboard Support if you have any questions.

SafeAssign Service Restored

Mon, 04 May 2009 17:47:28 GMT

Engineers have resolved the issue and restored the SafeAssign service at Sunday May 3 09:00 AM EDT 2009. Blackboard regrets any inconvenience this may have caused. Please contact Blackboard Support if you have any questions.

Unscheduled SafeAssign Service Interruption Bulletin

Sun, 03 May 2009 08:47:08 GMT

Upcoming Scheduled Maintenance

Fri, 01 May 2009 21:05:40 GMT

"The following maintenance has been rescheduled for Friday May 22nd 2009 from 3am to 8am EDT. As a reminder, users will not have access to the Central Service systems during this time:

As part of our ongoing preventative maintenance and In an effort to provide you with the best possible service, our Managed Hosting Engineers will be performing maintenance on the VA2 data center network hosting the SafeAssign, Scholar, and Sync Central Services. The purpose of this maintenance is to modify existing infrastructure configurations in our VA2 datacenter. During this window, users will not have access to these Central Services.

If you have any questions regarding this maintenance or this notification, please contact Blackboard Support team.

We will send out a reminder several days prior to the actual maintenance."

SafeAssign Service Restored

Sun, 26 Apr 2009 02:48:00 GMT

Engineers have resolved the issue and have restored the SafeAssign service. Blackboard regrets any inconvenience this may have caused. Please contact Blackboard Support if you have any questions.

SafeAssign Service Interruption Bulletin

Sun, 26 Apr 2009 01:14:22 GMT

SafeAssign Service Restored

Sat, 25 Apr 2009 17:48:52 GMT

Safe Assign Operations Manual

Engineers have resolved the issue and have restored the SafeAssign service. Blackboard regrets any inconvenience this may have caused. Please contact Blackboard Support if you have any questions.

SafeAssign Service Interruption Bulletin

Sat, 25 Apr 2009 16:39:37 GMT

SafeAssign Service Restored

Sat, 25 Apr 2009 14:45:08 GMT

Engineers have resolved the issue and have restored the SafeAssign service. Blackboard regrets any inconvenience this may have caused. Please contact Blackboard Support if you have any questions.

SafeAssign Service Delays

Fri, 24 Apr 2009 15:33:58 GMT

Scheduled Maintenance - Cancelled

Tue, 21 Apr 2009 15:59:40 GMT

The Maintenance scheduled for Saturday, April 25, 2009 from 3am - 8am EDT has been postponed until further notice. There will be no interruption in SafeAssign services as a result of this maintenance. We will notify you of any schedule changes, if any, as soon as it is available. Please contact Blackboard Support if you have any questions.

SafeAssign Service Interruption

Mon, 20 Apr 2009 16:54:52 GMT

SafeAssign services may be temporarily experiencing delays due to high usage. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause. Please contact Blackboard Support if you have any questions.

SafeAssign Service Restored

Mon, 20 Apr 2009 08:49:56 GMT

Engineers have resolved the issue and have restored the SafeAssign service. Blackboard regrets any inconvenience this may have caused. Please contact Blackboard Support if you have any questions

SafeAssign Service Interruption Bulletin

Mon, 20 Apr 2009 04:27:17 GMT

SafeAssign services are temporarily experiencing delays due to high usage. This might result is longer paper processing times. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause. Please contact Blackboard Support if you have any questions.

SafeAssign Service Restored

Fri, 17 Apr 2009 00:08:22 GMT

Engineers have resolved the issue and have restored the SafeAssign service. Blackboard regrets any inconvenience this may have caused. Please contact Blackboard Support if you have any questions.

SafeAssign Service Interruption Bulletin

Thu, 16 Apr 2009 18:34:08 GMT

Upcoming Scheduled Maintenance of SafeAssign Service

Thu, 16 Apr 2009 17:03:37 GMT

As part of Blackboard’s effort to maintain current versions of software, the SafeAssign services may be interrupted periodically on Saturday April 25th, beginning at 3am EDT. The affected services will be restored by April 25th at 8am EDT or earlier. Blackboard regrets any inconvenience this may cause and appreciates your understanding of the need to perform this system maintenance. Please contact Blackboard Support if you have any questions.

SafeAssign Service Restored

Thu, 16 Apr 2009 07:16:38 GMT

Engineers have resolved the issue and restored the SafeAssign service. Blackboard regrets any inconvenience this may have caused. Please contact Blackboard Support if you have any questions.

Unscheduled SafeAssign Service Interruption Bulletin

Thu, 16 Apr 2009 05:27:32 GMT

Maintenance Notification Downtime

Wed, 15 Apr 2009 16:37:05 GMT

"As part of our ongoing preventative maintenance and In an effort to provide you with the best possible service, our Managed Hosting Engineers will be performing maintenance on the VA2 data center network hosting your Blackboard site. The purpose of this maintenance is to modify existing infrastructure configurations in our VA2 datacenter. This maintenance is expected to take place on Saturday April 25th from 3am to 8am EDT. During this window, users may not have access to Blackboard software. Please expect that during the 3am to 8am EDT users will not to have access to the system. If you have any questions regarding this maintenance or this notification, please contact our Managed Hosting Support team via phone or log a case on the web at http://support.blackboard.com."

SafeAssign Service Restored

Tue, 14 Apr 2009 09:31:12 GMT

Engineers have resolved the issue and restored the SafeAssign service. Blackboard regrets any inconvenience this may have caused. Please contact Blackboard Support if you have any questions.

SafeAssign Service Interruption Bulletin

Tue, 14 Apr 2009 04:18:35 GMT

SafeAssign services are temporarily experiencing delays due to high usage.This might result is longer paper processing times.Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause.Please contact Blackboard Support if you have any questions.

End of Scheduled SafeAssign Service Maintenance

Sat, 11 Apr 2009 18:26:46 GMT

Engineers have completed the scheduled maintenance and restored the SafeAssign service. Blackboard regrets any inconvenience this interruption may have caused. Please contact Blackboard Support if you have any questions.

Start of Scheduled SafeAssign Service Maintenance

Sat, 11 Apr 2009 16:14:16 GMT

SafeAssign services are currently unavailable due to scheduled maintenance. The affected services will be restored by April 11, 2009 at 2:00 PM or earlier. Blackboard regrets any inconvenience this may cause and appreciates your understanding of the need to perform this system maintenance. Please contact Blackboard Support if you have any questions.

Upcoming Scheduled Maintenance of SafeAssign Service (REMINDER)

Fri, 10 Apr 2009 16:14:31 GMT

As part of Blackboard’s effort to maintain current versions of software, the SafeAssign services may be interrupted periodically on April 11, 2009, beginning at 12 Noon Eastern. The affected services will be restored by April 11, 2009 at 2:00 PM Eastern or earlier. Blackboard regrets any inconvenience this may cause and appreciates your understanding of the need to perform this system maintenance. Please contact Blackboard Support if you have any questions.

Upcoming Scheduled Maintenance of SafeAssign Service

Fri, 03 Apr 2009 17:26:51 GMT

Data Center Network Issues

Fri, 03 Apr 2009 17:20:49 GMT

Managed Hosting has informed us of some possible Network issues at the Data Center. Our Engineers have determined that SafeAssign customers could experience intermittent access issues. We will continue monitoring the service and send out updates.

SafeAssign Service Restored

Fri, 03 Apr 2009 02:25:49 GMT

Engineers have resolved the high load issue and restored the SafeAssign service. Blackboard regrets any inconvenience this may have caused. Please contact Blackboard Support if you have any questions.

“Unavailable/slow processing times due to high loads”.

Thu, 02 Apr 2009 15:33:49 GMT

We have been informed that the SafeAssign Service is experiencing high loads. This might result is longer processing times. Engineers are monitoring the issue and are working on a resolution. We will notify you once the issue has been resolved.

SafeAssign Service Restored

Fri, 27 Mar 2009 02:20:35 GMT

End of SafeAssign Service Maintenance

Thu, 26 Mar 2009 17:13:15 GMT

SafeAssign Service Interruption Bulletin

Thu, 26 Mar 2009 17:12:34 GMT

SafeAssign services continue experiencing delays due to high usage. This might result is longer paper processing times. Technicians are currently working to resolve the issue. Blackboard regrets any inconvenience this may cause. Please contact Blackboard Support if you have any questions.

Start of SafeAssign Service Maintenance

Thu, 26 Mar 2009 15:53:34 GMT

SafeAssign services are currently unavailable due to un-scheduled maintenance to address the latest high loads. The affected services will be restored by March 26, 2009 at 2:00PM or earlier. Blackboard regrets any inconvenience this may cause and appreciates your understanding of the need to perform this system maintenance. Please contact Blackboard Support if you have any questions.

SafeAssign Service Latency

Thu, 26 Mar 2009 14:36:05 GMT

SafeAssign Service Restored

Thu, 19 Mar 2009 15:28:29 GMT

The SafeAssign Service is back to full capacity. Paper Processing times are back to normal.

SafeAssign Latency Continues

Thu, 19 Mar 2009 02:47:21 GMT

The SafeAssign Service continues to experience delayed paper processing time. Output is not at full capacity yet. We continue to monitor the issue and will send out updates as soon as the service is fully restored.

Possible SafeAssign Service Latency

Wed, 18 Mar 2009 21:16:05 GMT

Possible SafeAssign Service Latency: We have been informed that the SafeAssign Service is experiencing high loads. This might result is longer paper processing times. We are monitoring the issue and will notify you once the issue has been resolved.

SafeAssign is currently available

Thu, 05 Mar 2009 00:00:00 GMT

Service Affected: SafeAssign Central Service

Current Status: Available

Problem Resolution: SafeAssign service was restarted.

Maintenance Type: Unplanned Service

Down Time From: 2009/03/05 at 00:08 To: 2009/03/05 01:41

Problem Description: SafeAssign was unavailable during the time. Technicians worked to restore service and is currently up.

SafeAssign Service Interruption

Wed, 25 Feb 2009 00:00:00 GMT

SafeAssign service unreachable

Fri, 13 Feb 2009 00:00:00 GMT

The SafeAssign Service is experiencing downtime due to extended network maintenance at the Hosting Facilities. The issue is currently being investigated. We apologize for any inconvenience. We are working to restore the service as soon as possible.

Network Connectivity Restored

Fri, 13 Feb 2009 00:00:00 GMT

Network Connectivity to the SafeAssign and BbSync services have been restored as of 6:00 AM Eastern Time on Friday, February 13, 2009 however maintenance work resumes to restore full network bandwidth. Clients will experience sporadic connectivity or
extremely slow response times while this issue is resolved.

SafeAssign Service Interruption

Fri, 06 Feb 2009 00:00:00 GMT

As part of Blackboard’s effort to maintain current versions of software SafeAssign services may be interrupted periodically on 13 FEB 2009, beginning at 03:00 AM hrs EST. The affected services will be restored by 13 FEB 2009 at 07:00 AM hrs EST or earlier. Blackboard regrets any inconvenience this may cause and appreciates your understanding of the need to perform this system maintenance. Please contact Blackboard Support if you have any questions.

SafeAssign Service Interruption

Wed, 04 Feb 2009 00:00:00 GMT

As part of Blackboard’s effort to maintain current versions of software SafeAssign services may be interrupted periodically on 06 FEB 2009, beginning at 02:00hrs EST. The affected services will be restored by 06 FEB 2009 at 06:00hrs EST or earlier. Blackboard regrets any inconvenience this may cause and appreciates your understanding of the need to perform this system maintenance. Please contact Blackboard Support if you have any questions.

Announcing the Blackboard SafeAssign™ RSS Feed for notification about system outages

Mon, 02 Feb 2009 00:00:00 GMT

Announcing the Blackboard SafeAssign™ RSS Feed for notification about system outages

Blackboard has now made available a new notification system for Blackboard SafeAssign™. The new system will provide a notification of either unplanned outages or planned maintenance of the SafeAssign™ service through an RSS feed. You can access the new feed at https://behind.blackboard.com/s/rss/SafeAssignUpdates.

For information about additional RSS feeds please visit https://behind.blackboard.com/s/sysadminas/account/extranet/rssfeeds.Bb